With regards to a refund, as said before a refund was offered in the first email. Along with the offer of a swap for a card i wanted. I asked for the swap to then be told what are you on about we dont have that card, i said you told me you did and magically my order is switched to that card, but not for the price they told me. They then go home for the weekend with my order changed and asking me for more money. I check my order on the website and its the wrong card.... overclockers shpuld know the diffèrence between these 2 cards.