Soldato
However there is ebay - which sides with the buyer 99.999% of the time, especially as the buyer claims the card was faulty on delivery.
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However there is ebay - which sides with the buyer 99.999% of the time, especially as the buyer claims the card was faulty on delivery.
Caporegime
Bluff that you have the serial number recorded when he ultimately asks to return it.
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OP please tell me you have the serial number recorded.
By his language i'm putting money on him blowing the power supply or the leads melting to the card. You might be lucky and get your card back but its dicey to say the least.
MM access or not have you not seen the zillion threads on ebay problems. Facebook marketplace and face to face with cash or back transfer, never paypal!
MM access or not have you not seen the zillion threads on ebay problems. Facebook marketplace and face to face with cash or back transfer, never paypal!
Soldato
Clearly you've never actually used eBay.
I've always sold my old PC parts on there and never had any issues except one time with a 4790K + MB + ram bundle I sold which the guy messaged me saying he wanted to return as it wasn't booting so I msg him back telling him to reset CMOS and he said it worked fine after that so its not always scammers and some people buying this stuff genuinely just don't have much knowledge of PCs.
Caporegime
They don't, they already said.
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Acme does he have the serial number recorded? Please tell me he does.
Caporegime
She doesn't, she already said.
Soldato
If the person is having a pro come and look at it, ask for the report of said pro who has determined the outcome, and their credentials. In essence, call their bluff.
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Soldato
But the buyer doesn't need to know that
For the sake of the £1k+ I'm assuming you stand to lose, I would pose this as a solution. You'll come help them troubleshoot and collect the card in person if it does turn out to be faulty. After verifying it is the correct card of course.
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But the buyer doesn't need to know that
They might like a bikini shot instead.
Caporegime
Very true.But the buyer doesn't need to know that
Caporegime
I covered all bases.
Soldato
What's the point as there is no way to say that is what you have posted
If you take a photo of the card, with the serial number, and a hand written note of your user id, or even go to the extent of including the invoice then if they send back a different card with a different serial number you know whats happened. Some people use UV security pens, you can even just get a permanent marker and blob the corner of the PCB somewhere then photo it. Problem is with Ebay its nigh on impossible for sellers to prove their case. Had it a few times when I actually won the case one when an Italian buyer said he didnt receive the item but the tracking showed he did and Ebay closed the case, another where a guy didnt receive the item just an empty torn jiffy bag. Ebay refunded his money but said it wasnt my fault and closed the case!
OP I would request the "Professionals" report on the item and call their bluff. Also ask for pictures of the card before its sent back particularly if they say there is damage showing your serial number on it. Tell them you recorded the serial number too even if you didnt.
Yeah this is bad, already sounds scammy from the opening message, some "professional" involved, PC "blew up" and asking for a refund right off the bat. Probably saw that the listing didn't have a serial number in the photos so going for the good ol' switcharoo with a broken card method. If it's anything that has a serial number, have to make sure it's clearly included in the photos, even if you have note of it, how do you prove it to eBay if there's no evidence in original listing?
One time I had an issue with a motherboard I sold on there, buyer just double checked with me it was working and walked him through some troubleshooting steps, problem ended up on his end.
One time I had an issue with a motherboard I sold on there, buyer just double checked with me it was working and walked him through some troubleshooting steps, problem ended up on his end.