Soldato
I just received an email from my provider (Eon) saying that our new direct debit will be £335 from April, they also said we were £961 in debit. They took over our previous energy provider.
As of last month we were £83 in credit and did not owe anything. They now randomly sent us this email saying we owe money along with the updated direct debit notification.
This is ******* ridiculous, we will be calling them in the morning because it makes no sense. We are also a two person household with very conservative use of our appliances and everything else generally.
There is zero way we can pay this amount and it seems they just made up a number and are now saying we owe it.
I just cant. I physically cannot afford to pay even remotely close to that kind of direct debit I don't know what to do. Its more than half my rent.
As of last month we were £83 in credit and did not owe anything. They now randomly sent us this email saying we owe money along with the updated direct debit notification.
This is ******* ridiculous, we will be calling them in the morning because it makes no sense. We are also a two person household with very conservative use of our appliances and everything else generally.
There is zero way we can pay this amount and it seems they just made up a number and are now saying we owe it.
I just cant. I physically cannot afford to pay even remotely close to that kind of direct debit I don't know what to do. Its more than half my rent.
Last edited: