Associate
2 if you have smart meters
Energy Prices (Strictly NO referrals!)
- Thread starter DXP55
- Start date
Caporegime
Tariffs are excellent, best customer service i've ever experienced from an energy company, so yep Octopus are market leading really.
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Soldato
Pricewise basically nothing between them all
OCtopus have some funky elec tariffs and trackers for both that are currently cheaper, but are volatile
CS seems good with Octopus
If its worth £50 to you switch and get a referral off one of the many of us here who are customers
Soldato
This really depends how you can use the tariffs they do.
Octopus offer the best smart time of use tariffs, but without solar/ev/heatpump you're kind of limited to trackers, and they're cheaper now but they may not be in Winter.
Is this the one I need to email to ask to be put on and has a wait list?
Caporegime
Yep its the tracker, no idea how long the waiting list is anymore.
Soldato
Thought they got rid of the waitlist start of July.
Not sure if they're putting new people onto it atm though.
Not sure if they're putting new people onto it atm though.
Soldato
Eugh, my first negative dealing with Octopus this morning.
My gas tracker is coming to an end and I've had an email saying to get in touch if I want to stay on it, so I've replied to enquire what the capped rate will be (my current 16p or the new 30p), and it appears I'm now stuck in an argument with their chatGPT bot, who is insisting that both will apply
My gas tracker is coming to an end and I've had an email saying to get in touch if I want to stay on it, so I've replied to enquire what the capped rate will be (my current 16p or the new 30p), and it appears I'm now stuck in an argument with their chatGPT bot, who is insisting that both will apply
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Eugh, my first negative dealing with Octopus this morning.
My gas tracker is coming to an end and I've had an email saying to get in touch if I want to stay on it, so I've replied to enquire what the capped rate will be (my current 16p or the new 30p), and it appears I'm now stuck in an argument with their chatGPT bot, who is insisting that both will apply
Just call them man, why are you fooling around with automated code?
Caporegime
As above, but probably best not to call on a lunchtime on Friday 
Soldato
I will do, just (clearly mistakenly!) figured it would be easier to get a sensible reply from an email rather than wait 30 mins on hold
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Soldato
Got my first bill from Octopus and it's correct, so unlike my first experience when I got SoLR'd to British Gas.
They have even applied Tracker tariff from the 1st July even though I only had a smart meter installed on the 11th, great.
Hopefully will have the referral bonus added soon as well.
Very happy so far.
They have even applied Tracker tariff from the 1st July even though I only had a smart meter installed on the 11th, great.
Hopefully will have the referral bonus added soon as well.
Very happy so far.
Seem to have the lost the option to see the previous days total tracker cost since switching to both gas and electric. Before I could go to a tracker dashboard which showed the total daily cost but now all I can see is the standard consumption figures and current unit price.
I know I can work it out myself but is there an easy way to see daily costs or a decent app?
I know I can work it out myself but is there an easy way to see daily costs or a decent app?
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Soldato
rang them yesterday, less than a minute on hold and sorted my issues within secondsI will do, just (clearly mistakenly!) figured it would be easier to get a sensible reply from an email rather than wait 30 mins on hold
Soldato
If your an email person I use this.
Just get a daily email once you complete the form.
I tend to keep them for the month then delete all when bill arrives.
I track a little more closely since if gas gets very cheap I am better off exporting excess solar and buying in gas, below about 3.5p for gas I am better off diverting the excess solar to hot water.
Octopus Tracker Price Notifier - Subscribe
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Sorry wasn't very clear. I can see daily unit costs but I used to be able see the previous days total cost, can't seem to find that page now.If your an email person I use this.
Just get a daily email once you complete the form.
I tend to keep them for the month then delete all when bill arrives.
I track a little more closely since if gas gets very cheap I am better off exporting excess solar and buying in gas, below about 3.5p for gas I am better off diverting the excess solar to hot water.
Octopus Tracker Price Notifier - Subscribe
energypricenotifierweb.azurewebsites.net
Soldato
Ah ok sorry, no idea, I dont look at cost, just units personally
Soldato
