Soldato
Just for a little balance in regards Octopus
I am now on my second month of billing issues.
Last month when the CS rep replied to my why have you taken money but produced no bill query with they had managed to produce a bill.
This month they initially claimed they missed data for my gas pricing, and once they fixed that they now say they still cannot produce a bill still so it has been referred to an expert team.
I pointed out to CS that this was fine until I signed up for export on elec. To be told they have reviewed my export and it looks fine.
I am now on my second month of billing issues.
Last month when the CS rep replied to my why have you taken money but produced no bill query with they had managed to produce a bill.
This month they initially claimed they missed data for my gas pricing, and once they fixed that they now say they still cannot produce a bill still so it has been referred to an expert team.
I pointed out to CS that this was fine until I signed up for export on elec. To be told they have reviewed my export and it looks fine.