I've started a switch to Iresa, I should be fully switched to them in about 2 weeks. They seem very basic, but as long as I'm billed correctly and get my gas electric, I don't really care.
I was on a BG switch last year but have now been moved to their standard tariff. Iresa is the cheapest option for me (£200 cheaper than BG standard tariff) but they don't have a very good write up on the customer reviews so would also be interested if anyone has any experience of them.
Soldato
Moved to Iresa last month on a fixed 12mth deal. With regards write ups, I always take them with a pinch of salt, people are way more likely to complain and rush to the internet about a bad experience compared to being with a supplier for a year and having no issues at all. Was on Extra Energy and before that EDF. No point in being a loyal customer anymore.
Any issues with the supplier just go through their process and if it doesn't get resolved go to the Energy Ombudsman.
Any issues with the supplier just go through their process and if it doesn't get resolved go to the Energy Ombudsman.
so what are the numbers with Iresa ?
With Npower (Ok it was setup pre-brexit) on a 2 year deal till jun 18 now paying
elec 10.14 kw stding 24.85
gas 2.532 kw stding 15.65
the Iresa tarifs look nothing special in comparison
Also, comparing with standard tarif is crazy, they are exhorbitant for most suppliers, as was discussed, again, in news last week.
With Npower (Ok it was setup pre-brexit) on a 2 year deal till jun 18 now paying
elec 10.14 kw stding 24.85
gas 2.532 kw stding 15.65
the Iresa tarifs look nothing special in comparison
Also, comparing with standard tarif is crazy, they are exhorbitant for most suppliers, as was discussed, again, in news last week.
Soldato
Elec - 10.9p - Stding 13.43p
Gas - 2.57p2 - Stding 17.11p
I signed up in January. They may not look good, but they were the best market rate at the time. I came off an extraenergy tariff which was:
Elec - 10.02p - Stdg 16.139p
Gas - 2.94p - Stdg 8.788p
Again that was the best deal when I signed in Jan 2016 for a fixed 1yr deal. My bill has gone up by approx. £7 per month for dual fuel.
Gas - 2.57p2 - Stding 17.11p
I signed up in January. They may not look good, but they were the best market rate at the time. I came off an extraenergy tariff which was:
Elec - 10.02p - Stdg 16.139p
Gas - 2.94p - Stdg 8.788p
Again that was the best deal when I signed in Jan 2016 for a fixed 1yr deal. My bill has gone up by approx. £7 per month for dual fuel.
Caporegime
- Joined
- 21 Jun 2006
- Posts
- 38,367
I've been with Npower now for around 6 months. They overcharged me a bit monthly to start with but I sent regular readings (2 times a month, once at start and once midway) and they have now decreased my monthly payment by about a 1/3rd and it looks right now as I currently actually owe them money whereas before I was in credit.
I don't see what the issue is tbh. So long as you send regular readings and then contact them if you think the payment is wrong or their website now automatically lets you lower your bill if it calculates it isn't right by looking at your readings.
The app is great, the website is great. i've never actually had to call them or do anything.
Associate
I was with npower and found them great. Only leaving as deal is ending and competitors are cheaper. The cowboys I'm seeing now are Scottish Power. Been through ombudsman for sis in law and won. They were given 4 tasks to do by mid feb. Failed to do 3. Only managed letter of apology and that was ****. Keep on complaining!
FluffySheep
FluffySheep
which of the comparsion sites gives the best comparative view of unit costs, standing charge, contract length/penalty fees ?
most, seem an exercise in obfuscation, where you cannot have these numbers side by side for different vendors, plus they will not show
these details (just the total based on your KW/yr's) for vendors they cannot switch you too, like Iresa.
I just want a spreadsheet, none of these OTT web sites, Martin Lewis et al
most, seem an exercise in obfuscation, where you cannot have these numbers side by side for different vendors, plus they will not show
these details (just the total based on your KW/yr's) for vendors they cannot switch you too, like Iresa.
I just want a spreadsheet, none of these OTT web sites, Martin Lewis et al
As far as I know you can just compare the Tariff Comparison Rate which is a set defined usage which you can use to compare all companies on. Apart from that work out how much you use and compare their cost and standing rate. Depending on how much you use will change whether you concentrate on unit cost or standing rate etc.
Can anyone help a first-timer with some utilities advice? Okay, it's not my first time, but it's been a long time since I had to do this and I'm somewhat overloaded with information on who to go with.
I don't want to play it too safe but equally I'm not wanting to risk it with a complete newcomer to the market, so do I go for a 'cheap' one-year fix with a smaller company or a fixed two-year (or more) with one of the larger providers?
Based on average usage, am I right to be thinking more about unit cost than standing charge as being the crucial factor? I'm finding that Eon looks good for a two-year fix for Electricity and EDF for the same on Gas, but I'm going completely number-bling with the data I've collated and not sure I can think objectively!
I don't want to play it too safe but equally I'm not wanting to risk it with a complete newcomer to the market, so do I go for a 'cheap' one-year fix with a smaller company or a fixed two-year (or more) with one of the larger providers?
Based on average usage, am I right to be thinking more about unit cost than standing charge as being the crucial factor? I'm finding that Eon looks good for a two-year fix for Electricity and EDF for the same on Gas, but I'm going completely number-bling with the data I've collated and not sure I can think objectively!
www.moneysavingexpert.com/cheapenergyclub
Its as simple as that, just go with one of the cheaper ones with good service. Unless someone has the same usage as you and lives where you do ignore them.
Soldato
I've "entered" quite a few of these auctions. Not a single one has come close to the tarriff I'm on until August. Mind you, that may go a long way towards explaining why GB went bust!
Auctions?
Wasn't as cut and dried as I thought it might be, but in the end I went with Affect - felt like the best balance of price, customer service, customer reviews and general feeling about them.
In theory it should save me around £160 in my first year over using one of the more established providers, so it all comes down to that second year not costing me a whole bunch more for having not fixed for 2-years now. Fingers crossed!
Soldato
Where someone organises a group of people who then go to the suppliers and say we have x people interested what's your best price and they bid.
e.g. http://www.essex.gov.uk/Pages/Energy-Switch.aspx
Soldato
I literally haven't spoken to an energy company on the phone or communicated with them for anything other than meter readings online in about a decade and I've been with about 6 different suppliers in that time! I've gambled on Iresa for the price and we will see how it goes!
Soldato
Finally got my issue sorted. In December I left First Utility for Avro, for a cheaper deal. For some reason nobody can explain Avro gave First Utility a completely spurious final gas reading which led First U to believe I had used over 4000 units of gas in my final two weeks with them, and resulting in a bill of £1500! Que a phonecall to Avro, who then contacted them with the correct reading, and I had to leave it 28 days to be rectified. On the 28th day I had to phone up First U and get someone to manually enter the new reading and generate a new final bill, which has actually resulted in them owing me a refund of nearly £100! This was entirely a problem of Avros making, First U were a bit slow in sorting it out IMO (this has been going on for 3 months, main issue is they don't even generate a final bill for 6 weeks after you leave!) but telephone contact was excellent.
Until recently I had never needed to contact an energy supplier, but given my recent issues I would not be happy knowing one was difficult to contact.
Until recently I had never needed to contact an energy supplier, but given my recent issues I would not be happy knowing one was difficult to contact.
Soldato
Have to agree - these companies are fine until something goes wrong - and for some reason these companies (by "these" I mean any utility supplier) seem quite willing to utterly **** up basic stuff from time to time, you HAVE to be able to contact and resolve easily.
When I started with GB they shuffled my readings around. One email and within two hours sorted. Such a shame they went under as they were actually really helpful.
When I started with GB they shuffled my readings around. One email and within two hours sorted. Such a shame they went under as they were actually really helpful.