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EV general discussion

Tesla MY Dual Motor (2022)

3am airport pick up run last Monday morning - halfway there when I heard a bit of a clunk then suddenly "rear motor disabled - reduced power" -

Had very little time to react as I was on a dual carriageway doing 70mph - car immediate started to slow and only by pure luck I managed to just get it into a layby at the side of the road.

Tried a couple of two button resets, a few lock/wait re-enter car etc but car just flashed " Car shutting down" when I try to engage drive.

Had to leave car there overnight in layby ( get a £50 taxi home) and get wife's car to then head back up the road to pick up wife and daughter......

Obviously I'm out of the "basic warranty" as over 4 years old.

Got dropped off at car following morning by wife with the intention of getting it recovered either via Tesla or RAC cover via bank account cover......

Got in car......no errors/no issues showing. Decided to try and get it off the main dual carriageway as the next exit was 2/3rds of a mile - pulled out with wife's car behind - drove no issues.

Took back roads home, about 15 miles drive. No issues, no problems, no warnings showing.

Did read online that sometimes a power down/leaving it for a few hours sorts itself out.

However booked it in with Tesla Glasgow for following day for diagnostics - that was last Tuesday.. Drove it up to Glasgow (35 miles) with no issues.

Car has been with Tesla Glasgow since Tuesday last week.

They've had senior tech and chief tech crawl over the car including long test drives trying to replicate the error/problem I had - they can see on the logs the issue when it happened, but at the moment, they can't 100% rule out that it's just a "one off" - they are trying to see if the car will throw the same fault, that way they could say for sure what the issues are but at the moment the car has been fine.

They asked to keep the car for early part of this week to run tests / diagnostics and more test drives - I'm ok with that as I'm away for 3 days this week anyway.

Decent comms, good information and chat to keep me update. Also provided £70 Uber a day for me (however no Uber in my area!!) - will see what happens but I suspect, it appears to be maybe just a random once of incident......

Will update in due course.
 
Never had an EV before, but i placed an order on the weekend for a BYD Seal 390Kw Excellence AWD. Due for collection in 2-3 weeks. I’m with Octopus Energy at home and want to install a home charger. Could anyone recommend a charger or install company? I’m especially interested in:
  • Whether to go with Octopus’s installation, a local electrician etc
  • Any installation costs or pitfalls to watch out for
  • Any recommendation, really!
 
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Never had an EV before, but i placed an order on the weekend for a BYD Seal 390Kw Excellence AWD. Due for collection in 2-3 weeks. I’m with Octopus Energy at home and want to install a home charger. Could anyone recommend a charger or install company? I’m especially interested in:
  • Whether to go with Octopus’s installation, a local electrician etc
  • Any installation costs or pitfalls to watch out for
  • Any recommendation, really!

Chargers are generally much the same... They can all look a bit different but pretty much do the same job. Do Octopus offer a cheaper/discounted option? If so just use that.

I've had the same charger for 7 years now - despite one internal component change done under warranty - it's still working fine. It's an old Rolec charger.
 
Not had any issues with our Hypervolt 3, if you buy direct they manage the install using their own pool of installers.

Supports all the usual smart energy tariffs.
 
Never had an EV before, but i placed an order on the weekend for a BYD Seal 390Kw Excellence AWD. Due for collection in 2-3 weeks. I’m with Octopus Energy at home and want to install a home charger. Could anyone recommend a charger or install company? I’m especially interested in:
  • Whether to go with Octopus’s installation, a local electrician etc
  • Any installation costs or pitfalls to watch out for
  • Any recommendation, really!


Do you have battery storage or plan to get it? This is really the only thing which throws a spanner into the works.

As for who to choose, it’s a much of a muchness. As for the charger itself, hypervolt and Zappi are generally the recommended go to’s as they work with most suppliers smart tariffs which enable you to get the best rates.

Energy suppliers can also integrate with the car but I don’t think BYD is supported (I may be wrong there).
 
@kai I got my charger via octopus. It's painless albeit a bit more expensive I'd imagine.
I got the hypervolt home 3 pro
The installation went without a hitch and all works as expected.
 
Do you have battery storage or plan to get it? This is really the only thing which throws a spanner into the works.

As for who to choose, it’s a much of a muchness. As for the charger itself, hypervolt and Zappi are generally the recommended go to’s as they work with most suppliers smart tariffs which enable you to get the best rates.

Energy suppliers can also integrate with the car but I don’t think BYD is supported (I may be wrong there).

No battery store or solar on the house.

Octopus do their own version. Not sure if i need a tether or untethered version. I think there is only £100 difference. I think BYD is an official partner of Octopus as they have just announced some type of power-pack - vehicle to grid type deal.
@kai I got my charger via octopus. It's painless albeit a bit more expensive I'd imagine.
I got the hypervolt home 3 pro
The installation went without a hitch and all works as expected.

Thank you, i was wondering if it's worth spending the extra £200-300 to jump from the Octopus brand to Ohme or the slightly more expensive Hypervolt Home 3 Pro. I only do around 120-180 miles a week, so it's not like i need it charging super quick etc as i work WFH, full time.

What was your lead time on install?
 
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Never had an EV before, but i placed an order on the weekend for a BYD Seal 390Kw Excellence AWD. Due for collection in 2-3 weeks. I’m with Octopus Energy at home and want to install a home charger. Could anyone recommend a charger or install company? I’m especially interested in:
  • Whether to go with Octopus’s installation, a local electrician etc
  • Any installation costs or pitfalls to watch out for
  • Any recommendation, really!
hypervolt 3 pro is what i went with when i had one installed lately. cant fault the thing. app is super simple to use to.

i did read a bunch of reviews before hand which all spoke positivelyt of it
 
No battery store or solar on the house.

Octopus do their own version. Not sure if i need a tether or untethered version. I think there is only £100 difference. I think BYD is an official partner of Octopus as they have just announced some type of power-pack - vehicle to grid type deal.


Thank you, i was wondering if it's worth spending the extra £200-300 to jump from the Octopus brand to Ohme or the slightly more expensive Hypervolt Home 3 Pro. I only do around 120-180 miles a week, so it's not like i need it charging super quick etc as i work WFH, full time.

What was your lead time on install?

Get a tethered charger, it’s just one less thing to deal with when it’s pouring with rain.

I wouldn’t get an energy providers own charger. The whole reason they offer them for less is to lock you in.

If you’ve swap to EDF (who currently have the lowest rates for EV tariffs) you will not be able to use the cheapest version of that tariff because your charger is only supported by octopus.

I’d also avoid Ohme, they do a lot of volume but quite a few people on here have had issues and outright failures. They try to be a bit too clever for their own good and they rely on cellular connection to work which you may get charged for in the future.

If you care about how it looks, the cables for Zappi and hypervolt are designed to wrap around the unit and are about as tidy as you can make such an arrangement.

The Ohme pro doesn’t really have any cable management. They just give you a hook to hang a coil of wire on which doesn’t look great.

All the un-tethered chargers in my street have a cable locked into them permanently because people can’t be bothered to put it away every time they unplug. The bright blue cable which came with the car looks great slung over it or on the floor.

Setting aside the vehicle to gross stuff, I don’t think BYD works directly with their or any other energy suppliers smart EV tariffs (AI agrees also) so getting a broadly supported charger is the way to go.
 
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I'm still enjoying EV life.
We were up in York last week, so needed a couple of charging stops. I get why the supercharger network gets such high praise. I've charged at them 4 times (in total) since owning it, and each time has been faultless. The last one from York was the only time the speed was reduced (to 50 ish kW) due to high demand, but that was still fast enough to top up enough to comfortably get home in the time it took to go for a pee and grab something to eat. Can be alarming to see the cost rise as quickly as the range does when charging at almost 200kW!
The predictions have been bang on each time, and I've never once had any panic or anxiety about range.

I wish I would get out of the habit of trying to drive as efficiently as possible though, as it really is costing peanuts. I've done just over 1200 miles and for ALL charging, it's cost me just under £70.
I've had a fair bit of free solar going into the car too when it's at home (export tariff wasn't setup then), and 3x 2 hour free weekend electricity (Octopus happy hours) sessions.
 
Thank you, i was wondering if it's worth spending the extra £200-300 to jump from the Octopus brand to Ohme or the slightly more expensive Hypervolt Home 3 Pro. I only do around 120-180 miles a week, so it's not like i need it charging super quick etc as i work WFH, full time.
What @b0rn2sk8 said.
Id not bother with octopus-own nor the ohme. Get the zappi (toilet bowl) or the hypervolt (much better looking :cry: )
 
Get a tethered charger, it’s just one less thing to deal with when it’s pouring with rain.

I wouldn’t get an energy providers own charger. The whole reason they offer them for less is to lock you in.

If you’ve swap to EDF (who currently have the lowest rates for EV tariffs) you will not be able to use the cheapest version of that tariff because your charger is only supported by octopus.

I’d also avoid Ohme, they do a lot of volume but quite a few people on here have had issues and outright failures. They try to be a bit too clever for their own good and they rely on cellular connection to work which you may get charged for in the future.

If you care about how it looks, the cables for Zappi and hypervolt are designed to wrap around the unit and are about as tidy as you can make such an arrangement.

The Ohme pro doesn’t really have any cable management. They just give you a hook to hang a coil of wire on which doesn’t look great.

All the un-tethered chargers in my street have a cable locked into them permanently because people can’t be bothered to put it away every time they unplug. The bright blue cable which came with the car looks great slung over it or on the floor.

Setting aside the vehicle to gross stuff, I don’t think BYD works directly with their or any other energy suppliers smart EV tariffs (AI agrees also) so getting a broadly supported charger is the way to go.
This is a very useful post, thank you. If there was such a thing as a pinned comment on here, this would be the comment to pin to this thread!
 
Just bear in mind tethered chargers have relatively short cable lengths. I went untethered as I need a 25m cable, and I leave it plugged in all the time, which is fine for me.

Obviously in most cases that isn't necessary, but it could be useful depending on your property layout.
 
Just bear in mind tethered chargers have relatively short cable lengths. I went untethered as I need a 25m cable, and I leave it plugged in all the time, which is fine for me.

Obviously in most cases that isn't necessary, but it could be useful depending on your property layout.
Mine is 10m but there are extension cables available. However I would have thought that longer cables have their own issues.
 
Mine is 10m but there are extension cables available. However I would have thought that longer cables have their own issues.

You shouldn't use extension cables (that connect two cables together), and long cables are generally fine and within tolerance up to about 45 metres. Need to ensure it's good quality though!
 
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