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EVGA Pascal cards hotspot problem
- Thread starter Poneros
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Caporegime
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Caporegime
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I'd buy one no issue as the warranty transfers over, I'm actually happy about this I'll be able to upgrade to a new CPU/MOBO and then SLI for cheap!
According to that article there is no direct cooling of the VRMs.
This suggests otherwise......
http://www.evga.com/Products/Product.aspx?pn=08G-P4-6276-KR
Some sites are reporting you can actually send in your card? Perhaps only in the US
Article above:
It is currently offering existing GTX 1080 and GTX 1070 owners a VRM thermal pad kit for free, which you can get here. Alternatively, users have the option to return their graphics cards directly to EVGA to exchange it for a card with the thermal mod already installed.
Soldato
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I don't think people can get 'carried away' when EVGA cards are catching fire and burning out, due to an oversight on all ACX 3.0 10 series coolers.
I wouldn't be happy having a component that has a increased chance of self-combusting in my PC case, especially after having paid a premium for it over other brands. Though perhaps I'm a crazy madman!
Soldato
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Tbh, most people who are just crying just want to get benefits out of this situation.
If the card dies in 3 years, they're gonna replace it hassle free, EVGA is well known for that. What are you crying for.
If you cba i installing the thermal pads and believe it will kill ur card, sell it or keep using it until it dies so you can get a replacement.
Simple logic, so much complaints.
If the card dies in 3 years, they're gonna replace it hassle free, EVGA is well known for that. What are you crying for.
If you cba i installing the thermal pads and believe it will kill ur card, sell it or keep using it until it dies so you can get a replacement.
Simple logic, so much complaints.
Soldato
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Is it really ALL ACX products though, so far I've continually only seen FTW and SC cards mentioned.
Would be good if an EVGA rep could clarify that part.
I'm still trying to convince myself not to return the card under the 14-day ‘cooling-off period’, I would argue that these cards are not fit for purpose. Under the Consumer Rights Act 2015 you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund.Lahatiel | overclock.net said:
There's always the step-up, which for me would be mid January at the latest.
I don't really think the value of these cards will diminish compared to other brands, due to the fact if these cards are still working fine in a years+ time with the thermal pads installed, plus the guest warranty transfers over, which none of the other brands offer. I would rather have that than say a Palit card that if you sell to someone and it breaks down and they are waiting months for it to be sorted out with Palit in Hong Kong.
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Not so. EVGA have quite clearly stated on the relevant thread on their graphics card sub-forum, that you will be able to send your card back under warranty to get the extra thermal pads fitted, should you wish. Two different EVGA tech reps have now started this. See posts #417\418 on the relevant thread on the EVGA graphics card sub-forum.
No disrespect mate, but this sort of of misinformation, is just helping to feed the hysteria
Not too worried myself. As ambient air temp up here hardly every goes above 15C and I have a very good aluminium case, with excellent air flow and as the card is overclocked, I run a much more aggressive fan curve than the stock auto one. One of my input fans also has an unobstructed view of the graphics card and hence blows right onto it. Once the pads turn up, I we get them fitted ASAP though. Cant have enough cooling, that's what I say. Fitting these pads should not provide much of a challenge to anyone that's used to building / modding PC's. Now whether we "should" have to do this ourselves, is another story☺
People should also by the look of it, have the option to send their card back to get the above work done. Just give EVGA a chance to get this sorted guys.
EVGA have already stated several times, that if you do this work yourself, it will NOT invalidate the warranty.
Life.... TBC
PS. There is always EVGA's 3 year fully transferrable warranty to fall back on, if the worst (god forbid) happens. Or their step-up programming for anyone wanting to chop in their cards up to 90 days.
Obviously if someone damages any part of their PCB while fitting these thermals pads, the warranty will be voided. Many people have damaged their PCB's taking cards apart over the years, knocking off a small resistor or capacitor etc.
Unless people are comfortable handling PCB's, I wouldn't recommending trying to install these yourselves on £400-800 cards.
(For reference I personally have no issue fitting thermal pads as I've stripped down many GPU's over the years, I'm posting this for those who have never done so).
I hear where you are coming from. But still stand by what I said.
This "is" an issue, i'm not disputing this. All I am trying to say is, in the name of God, give EVGA a chance to sort / address this issue.
As to all the cards "catching fire and burning out"... How many have actually had any sort of issue. I've seen a handful of folks post on the various forums. But what percentage of cards sold world wide is this? Do you know? I certainly don't. Though I'd hazard a guess that it's not many. Each one of these failures could be for any number of reasons! Again. Have you this information to hand? I don't.
Once again... I'm not totally happy with the situation myself. But glad that it looks like EVGA have stepped up and that there are a number of options going to be open to people. And I speak as someone that has one of these effected cards.
It's just that the internet being the internet, issues get highlighted and hashed over and over very quickly these days. And people don't stop to think that it still takes time for a. Company to address an issue in "real time", if you get my meaning.
None of my posts in intended to belittled anyone, just my persons opinions☺
Fair enough. But that's why I went to great pains to point out earlier in the post you quote from, that it looks like people that feel unhappy about doing this mod (for whatever reason) will have the option to send their card back. I know and accept that this is a pain and in an ideal word, that we should not have this sort of situation. But unluckily this is the real world and things like this do happen.
Where do EVGA GTX 1060 owners stand in all this?
Tom's Hardware Germany has tests which show that the GTX 1060 SC also suffers from the hotspot problem in the VRM area of the PCB, with temperatures hitting 119C under heavy load. But there are no thermal pads being offered for the 1060 currently and no plans to. I've tried ordering via the EVGA support site and it says my 1060 SC isn't eligible.
I know people are saying the GTX 1060 has a low power draw and runs cooler than the 1070 and 1080, which is true. But the VRM area is still getting insanely hot. I've noticed that under normal gaming (not benching) this area of the PCB gets extremely hot on my 1060 SC, so hot you can't touch it. So this is obviously a concern for me. What's the official word on where the EVGA 1060 cards fit into all of this and are they at any risk?
Tom's Hardware Germany has tests which show that the GTX 1060 SC also suffers from the hotspot problem in the VRM area of the PCB, with temperatures hitting 119C under heavy load. But there are no thermal pads being offered for the 1060 currently and no plans to. I've tried ordering via the EVGA support site and it says my 1060 SC isn't eligible.
I know people are saying the GTX 1060 has a low power draw and runs cooler than the 1070 and 1080, which is true. But the VRM area is still getting insanely hot. I've noticed that under normal gaming (not benching) this area of the PCB gets extremely hot on my 1060 SC, so hot you can't touch it. So this is obviously a concern for me. What's the official word on where the EVGA 1060 cards fit into all of this and are they at any risk?
I haven't seen any official EVGA article/webpage describing how to return your card to have the thermal pads fitted yet, can you link it please?
This will prove very costly for EVGA if true, since I imagine many will want to return their cards to avoid potential fires and to increase resale value.
Soldato
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Soldato
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Well I'm not taking my card apart.
I have a three year warranty i believe? Well if it fails then it goes back.
It may fail in two years time and mean i get a newer card. Who knows.
I have a three year warranty i believe? Well if it fails then it goes back.
It may fail in two years time and mean i get a newer card. Who knows.