Evolution DSL - Anyone using them?

Jimbo said:
Just got my mac code from Pipex, Im now ordering the Max from evolution.. yeeeah. ;)
Click to expand...
Jimbo, when's the best time to request you MAC? At the start of the last month of your contract seems like the obvious choice, gives the ISP plenty of time to respond :rolleyes:

I don't really want to be billed twice for the same month - and I don't want to give Pipex anymore money than I have too :D

As I understand it, once you've got your MAC code your home and dry aren't you - because you don't have to use it straight away do you? Or do they have an expiry time?

SW.
 
The mac code has a 30 day expiry date on it..
=====================================================
OUR DOOR IS STILL AJAR...

Our Ref...:
Phone Line:

Dear PIPEX customer

We are sorry to hear that you are considering moving to another service
provider for your broadband.

HATE TO SEE YOU GO... BUT JUST IN CASE...

Our services are always evolving, for instance we now offer free phone
calls with our broadband services, so it's worth checking that you are
familiar with the latest services PIPEX can offer you.

At this stage you should have been offered the opportunity to take
advantage of special offers which are exclusive to our loyal customers
or to see if there's a service which better meets your requirements.
If you have not yet discussed your situation please give us a call using
the details at the bottom of this e-mail, as we maybe able to do something
for you. Alternatively send an e-mail to [email protected] with a
convenient time and contact number and we'll call you.


INFORMATION ABOUT YOUR MAC CODE
*MAC Codes (sometimes also know as MAC Keys) are valid for 30 days.

*Once a Mac code has been issued, your PIPEX Broadband account will
automatically be suspended (not cancelled) in 30 days.

* This means if you do not use your MAC Code to move to another service
provider you need to inform us to avoid losing service for a period of time.

* If you do not use your MAC code we will re-live your account and
continue to bill you.

*So if you change your mind and would like to stay with PIPEX, please reply
to this e-mail ([email protected]) within 25 days so we can cancel your
migration request and keep your broadband active.

Please find your MAC code below:



CANCELLATION CHARGES
If your current PIPEX Broadband service is still within its first 12
months a cancellation fee of £58.75 (Inc VAT) and a modem fee - if
applicable - of £20 (Inc VAT), will be charged to your account. Also any
incentives previously given to you on the basis that you remain a PIPEX
customer for another 12 months will also be charged back to you - if
applicable. These will be processed within the next few days.

PIPEX was one of the first UK service providers and, for 13 years, has
been an industry leader associated with many awards and innovations. We
plan to be around for a long time yet and sincerely hope you choose to
stay with us. In the event you still migrate to another ISP, PIPEX will
of course always welcome you back with open arms. You can reach us on the
details below.

Kind regards

Adam Knights
PIPEX

telephone: 0845 077 2455 (Mon - Fri 9am - 8pm, Sat 9am - 6pm, Sun - closed)
e-mail: [email protected]
fax: 08702 434440
web: www.pipex.com
======================================================
Im just gonna cancel the direct debit to them and thats the end of that for me. He did say something about if you get billed just ring for a refund. Or you could read this from adsl guide..

http://bbs.adslguide.org.uk/showthr...=1638306&page=0&view=expanded&sb=5&o=0&fpart=

Not sure how valid this still is though, I just want the hell out. :p
 
So whats the best a single or dynamic ip? Im not sure wich one?

Does dynamic mean my ip address changes from time to time? wont that cause problems for my router?
 
Hmmm....this is going from bad to worse now....connection is just dropping now (3 times in the last hour)..... :mad:

Something tells me my association with Evo isnt going to last long.......
 
Luke284 said:
the connection dropping doesnt have anything to do with Evolution.
Click to expand...

All i know is 24hrs ago i was on a stable Pipex 1mbit connection, the only thing thats changed is my ISP....

Oh and its know dropped for the 8th time in the last 20mins, and i dont know if the connection will last long enough to post this....

And my download speeds seemed to have flatlined at about 40k a sec... :mad:
 
the connection dropping is because your now on an ADSL MAX line and it will keep disconecting to find the max stable speed.

i admit it is particually slow atm, but its not always like this (for now)
 
Luke284 said:
the connection dropping is because your now on an ADSL MAX line and it will keep disconecting to find the max stable speed.

i admit it is particually slow atm, but its not always like this (for now)
Click to expand...

So you have the same thing with being disconected..how long does it go on for?
 
the only thing thats changed is my ISP....
Click to expand...

And your sync rate, and your SNR margin....

Your ISP isn't making you lose synch. What's making you lose synch is because you're pushing your line harder to get more speed out of it.
Reduced throughput could be a result of packetloss due to that as well.

Stats would be useful - attenuation, SNR margin, current sync rate.
 
Cooper said:
So you have the same thing with being disconected..how long does it go on for?
Click to expand...
i didnt have the same problem as i have a very good line. im synced at 8128kbps with a SNR of about 10db. so it doesnt drop out. its only when your line isnt as good that the SNR gets too low and it cuts out, causing it to resync at a lower speed.
 
Luke284 said:
i didnt have the same problem as i have a very good line. im synced at 8128kbps with a SNR of about 10db. so it doesnt drop out. its only when your line isnt as good that the SNR gets too low and it cuts out, causing it to resync at a lower speed.
Click to expand...

Well thats no good to me then is it?....theres nothing i can do to improve my line...looking like DSL MAX is going to be crap for me.....and i will probably need to go back to a regular slower connection.....thought it was too good to be true.....

lucky its only a 1mth contract.....
 
have you read any of the numerous ADSL MAX threads about?

you line will improve, if you keep getting disconected the system will notice something is wrong and start syncing at lower speeds. I think it actually aims to get a specific SNR, if you are loosing sync a lot it will increase this target SNR and/or add interleaving to your line. this process takes up to 10 days

a friend of mine (csmager) would get disconected often like you, but after a few days things start to improve. now his line has been up for over 40hrs i think.
 
If you're getting a lot of disconnects, the system should (in theory) up the target SNR margin, and/or switch interleaving on.

End of the day, if you wanted stability, a system which depends on pushing your line at close to it's hardest wasn't the best of choices.
 
tolien said:
If you're getting a lot of disconnects, the system should (in theory) up the target SNR margin, and/or switch interleaving on.

End of the day, if you wanted stability, a system which depends on pushing your line at close to it's hardest wasn't the best of choices.
Click to expand...

So do you think that the only way i will get a usable connection is to go back to a regular 1mbit service?.

How long should i give the MAX service before giving it up as a lost cause?.

Oh...ping times are now in the 1000's for games...sigh...
 
You must log in or register to reply here.
Back
Top Bottom