From reading how you have reacted throughout this thread I'm honestly a bit confused at some of your responses, always going against the grain. Do you work for Overclockers?
No, I do not have anything to do with Overclockers, apart from being an occasional customer.
I don't think my comments are confusing. I`ve simply tried to give a reasonable opinion on this matter.
The OP has received a faulty item, and has had it replaced within about a week. Maybe he and others may disagree, but I think that's fairly decent customer service. The replacement card may have been returned by another customer (although it may have been opened to test it). I have suggested that as long as the replacement card works properly and is in perfect condition (not damaged or marked in any way), then the OP is no worse off than if he'd received an unopened card.