Soldato
- Joined
- 9 Jan 2008
- Posts
- 6,491
- Location
- London/Camberley
Have you done your own valuations through Glass, Parkers or the CAP index (Autotrader uses this)?
When I made a claim for my car, they initially valued it much lower than what I had paid for the car 4 months prior and all they did was go on AT and look at the lowest priced car around. I had to fight to tell them that my car was a higher trim level and with more equipment than the ones they were looking at. I then showed them other more comparable cars despite it being very hard finding an equivalent.
In the end I got valuations done at the above three places and the prices they were quoting were more in line with what my car was actually worth so I took an average of those and told them to give me that. You could probably do the same and then add the price of your mods on top.
If they don't agree, threaten that you'll get the financial ombudsman involved. According to their guide, their valuation should reflect the market value of the car, not the value of you buying privately and then haggling money off.
When I made a claim for my car, they initially valued it much lower than what I had paid for the car 4 months prior and all they did was go on AT and look at the lowest priced car around. I had to fight to tell them that my car was a higher trim level and with more equipment than the ones they were looking at. I then showed them other more comparable cars despite it being very hard finding an equivalent.
In the end I got valuations done at the above three places and the prices they were quoting were more in line with what my car was actually worth so I took an average of those and told them to give me that. You could probably do the same and then add the price of your mods on top.
If they don't agree, threaten that you'll get the financial ombudsman involved. According to their guide, their valuation should reflect the market value of the car, not the value of you buying privately and then haggling money off.