I’ve seen others that Have suggest that it is on orders over £50. There is I think a balance to be struck as lots of low value items bought separately will cost more to ship than the profit made on them. Amazon as an example can afford to do this due to their size and scale. I think it’s quite a good offer that not many other companies offer to their purchasers/regular customers
Free Shipping for Loyal Forum Members
- Thread starter Spie
- Start date
Soldato
I wanted to buy some fittings, saw that the only delivery option is £8.70. Sod it, I can get them elsewhere.
Soldato
This is what it shows me for a flashdrive and a 120mm RGB fan.
@Malevolence , you might want to contact OC directly perhaps with a web note to find out what is going on? I have found that phoning has got me free delivery before which was a pleasant surprise. I might do it more often.
Soldato
This is what it shows me for a flashdrive and a 120mm RGB fan.
Is that the new website?
Soldato
Seems to be working on the new site, not sure about the old as the passwords are incompatible
Soldato
Just lost a sale from me - only delivery option on a £15 mousemat is £8.70 DPD....good job OCUK!
Soldato
Shows as free on the new site
https://store.overclockers.co.uk/oc...-elite-tactical-gaming-surface-gs-001-oe.html
Soldato
Northern Ireland has never got free shipping, even though we're part of the UK, like Wales and Scotland
Soldato
Just tried it with the £15 OcUK XXL Mega Mat, no delivery charge here. You sure you'd logged in to your linked shop account?
Soldato
Just tried it with the £15 OcUK XXL Mega Mat, no delivery charge here. You sure you'd logged in to your linked shop account?
Interesting!
1) I didn't know anything about a new site as I only come on here occasionally nowadays - I just went to overclockers.co.uk?
2) I called up and the guy on the phone said it was tough as free delivery isn't on everything. He mentioned nothing about a new site. Wonderful service
Edit: Just checked the same product on the new site, same issue, only delivery is £8.70. It's this - https://store.overclockers.co.uk/en...-surface-black-egg-mpc-450-blk-gs-00c-eg.html
Soldato
Soldato
Yea it's all linked! Seems to be an account issue then!
Soldato
I'm having the same problem tryed to order some fittings and it's charged me delivery I'm on mobile so I'll try my pc in a bit
Soldato
Duh was the old site
Yeeeah so I tried to buy something and got shipping charged if below £50
Put in a note and basically if it does that you do it anyway and get a refund
But when going to put the order in again 2 days later I got sent to a different looking (the new?) site and free shipping was enabled on all things again.
Put in a note and basically if it does that you do it anyway and get a refund
But when going to put the order in again 2 days later I got sent to a different looking (the new?) site and free shipping was enabled on all things again.
Tried on mobile and PC and still not working for me
Edit: You need to go to store.overclockers
Ok I dunno what it is.
I ended up back on the "old" site, had a look if free shipping was working, no.
I specifically then went to store.overclockers and again no free shipping. Even when selecting the item I'd got free shipping on yesterday using the new site.
I ended up back on the "old" site, had a look if free shipping was working, no.
I specifically then went to store.overclockers and again no free shipping. Even when selecting the item I'd got free shipping on yesterday using the new site.