fried system !!!!!!!!

I think we need more information - its would be unusual for a cable to be in the wrong place and only cause an issue after 18 months unless the cable was for instance restricting the movement of a fan that caused excess heat damage over time and so on.

The problem I'm seeing is that so far there isn't enough evidence that it was a build fault originally and not something that was possibly end user error* or accidental damage i.e. in transit, as I said before if you can prove it was damage caused by a build fault in the first place your much more likely to get it fixed by OcUK - just because another company says it was a build fault doesn't on its own prove anything unless the evidence they used to come to that conclusion backs it up which OcUK would need to see for themselves.


* Not saying it is end user error but if the problem was questionably of that nature you'd have a hard time getting any company to sort it outside of warranty.
 
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and silicon never mentioned anything about repairing it as it was to diagnose the system fault only,and thats what they told me the problem is
 
Please do, but I fail to see how a cable that "has been plugged in wrong" has caused excess stress and heat that has actually caused damage your rig, the way that components are manufactured today it is impossible to actually plug a cable in the "wrong way".

Systems today will not work if a cable is left unplugged even if it has the power it actually needs from the rest of the system.
 
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as ive said previous even if its not in the wrong place why should i buy a sytem bundle for 1050 have it for 18 months then its scrap CMON thats shocking & a total rip off
 
Ethermaster said:
Please do, but I fail to see how a cable that "has been plugged in wrong" has caused excess stress and heat that has actually caused damage your rig, the way that components are manufactured today it is impossible to actually plug a cable in the "wrong way".

Systems today will not work if a cable is left unplugged even if it has the power it actually needs from the rest of the system.
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And where he says "Systems today" he also means 18months ago aswell
 
psu was supplied and been replaced and overclockers said it was faulty???? system is still the same no power !!!!!! so dont be quick to call silicon liars m8
 
gritts said:
obviously plenty overclockers techs on here yeah ? so its ok to fork out £1050 for a system bundle & to suddenly shut down with no power & even after 18months ?? so you guys on here would do what nothing ?? cmon think about it u would not be happy if a computer shop said it was incorrectly built in the first place
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I don't speak for everyone on this boards, but the vast majority won't buy a pre-built computer, They buy the parts and assemble themselves...

As for your computer not working after 18 months, deal with it, parts fail, there is nothing that can be done to change that.

tbh what your local shop said is utter gash, They sound like a bunch of brainless idiots preying on people instead of actually helping them out.

Chances are something in your machine has failed, but again, It's not Ocuk fault or problem.

If the problem was a build stage problem, guess what, your computer would have taken a little longer to arrive while Ocuk tested the rig and swapped the faulty part out!.

Your best bet would be listen to the people on this board who know something about computers and let them help you find the problem, then, you go and see about sorting the problem.

Raging about being denied service on a system ages out of warranty won't get you anywhere and eventually, you'll be banned.

:)
 
gritts said:
psu was supplied and been replaced and overclockers said it was faulty???? system is still the same no power !!!!!! so dont be quick to call silicon liars m8
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They replaced the PSU because the initial one was faulty? Who installed the replacement PSU, OCuk?
 
ive got a 5 year old pc that runs no problem but very low spec so whats overclockers excuse ? what it comes down to is ive paid £1050 to overclockers for a custom built computer thats lasted 18month & thats ok is it ? easy for someone thats not got this problem to post smart ass comments
 
we trying to find out whats at fault for you

we know u spent £1050 18 months ago and OCUK wont help you cause

the 12months warranty has been and gone

But thats what we are for now put them fists down and take a chill pill and post some pics of the system
 
looking for some support and gangster obviously works for this company hence smart ass comments,dont bother posting m8 as im not interested in what u have to say so grow up pal
 
Oh please god let this either:

a). End so I can concentrate one people with genuine issues who actually want to be helped.
b). Go on forever so I always have somewhere to go when I need a laugh.

Look 'm8', if you want help sorting this out, give us some pictures of the inside of your system highlighting which cable was plugged in incorrectly. Otherwise, please turn tail.

You have to help us to help you. At the moment you have ignored a whole host of requests for pictures.
 
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gritts said:
looking for some support and gangster obviously works for this company hence smart ass comments,dont bother posting m8 as im not interested in what u have to say so grow up pal
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how can you expect support when all your interested in is raging
we are only trying to help you Roland
 
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