Getting a refund

Associate
Joined
29 Jul 2014
Posts
539
I know it might sound as if I'm paranoid but before using any website that I've not heard of I'd always google them first, and also the lack of a phone number and physical address on their "contact us" would put me right off.

It's unfortunate but I'd say you're in a decent position as you used a credit card, and hopefully learn for next time.
 
Associate
OP
Joined
26 Sep 2013
Posts
582
What would happen if I ring my bank for a chatgeback and they give me the money and then a few days later the company also put the money in my account?
 
Associate
Joined
18 Sep 2003
Posts
903
What would happen if I ring my bank for a chatgeback and they give me the money and then a few days later the company also put the money in my account?

In that situation, I'd say from a moral standpoint, you should arrange to pay it back, but I'm not sure of the legalities. But that shouldn't happen often, because when you lodge a chargeback, a notice is sent to the merchant informing them and giving them time to provide evidence against it before it actually goes through, and if they've received a chargeback notice, they're unlikely to issue a refund.
 
Soldato
Joined
10 Jun 2013
Posts
3,638
Location
Manchester, UK
This reminds me of when my mum bought me some new shoes from a 'dead good website'.

They were obviously fake. I'm not sure what gave it away, maybe it was the 'Ralp Lawren' spelling on the side of the shoe.
 
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