Welcome to the Currys rigmarole.I've just received an email from Currys telling me their 'specialist engineers' have deemed my device to be non working and they would like to offer me £200 less money for the device. The phone was in pristine like new condition and was in use until I posted it to them. I've refused their offer and told them to post it back. If it comes back in any way different to how it was sent to them, I'll be off to the small claims court.