It's not how shiny the workshop is which would bother me, it's the mentality at Steven Eagell dealers to cut corners wherever possible to get a car out of a bay and another one in as quickly as possible and hope the customer doesn't notice. The amount of times I've had to take the car back another day after inspecting the work done at the end of the day because they've either broken something, forgotten to refit something or ignored the job completely, blaming it on miscommunication between the service team and the admin office. On a job as serious as this recall I really don't feel comfortable letting any of my locals work on it as they are all Steven Eagell.