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- 18 Sep 2020
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- 314
Any company who doesn't build in RMA buffer stock isn't worth their weight in belly button fluff.
I think SA were planing to issue a separate update for those who ordered/will order past 30.10.20. I have not seen this info yet. I bet they were not able to get anything definite from HP. Worst case scenario - there will only be 2 batches of shipment (covering orders up to 30.10.20) before the end of the year. They may squize in another batch. HP were making noises elsewhere (so it may not be valid for SAs orders) that if one pre-orders now, they may expect to get it at the end of December - but that may literally be the 31-st, who knows. So a third batch could happen, but it's a tough call if it will happen in time for Christmas, if it happens at all that is.Sorry if this has been answered already, but can't see the answer.
Do we know what the stock availability is for the G2 from the System Active? I haven't pre-ordered one and I am wondering if I do pre-order now whether it is likely that I will get one in time for Christmas.
Last I looked there is a very small number of headset only units you may get before Xmas but the full package is after Xmas, Jan sometime now
I think SA were planing to issue a separate update for those who ordered/will order past 30.10.20. I have not seen this info yet. I bet they were not able to get anything definite from HP. Worst case scenario - there will only be 2 batches of shipment (covering orders up to 30.10.20) before the end of the year. They may squize in another batch. HP were making noises elsewhere (so it may not be valid for SAs orders) that if one pre-orders now, they may expect to get it at the end of December - but that may literally be the 31-st, who knows. So a third batch could happen, but it's a tough call if it will happen in time for Christmas, if it happens at all that is.
_VWV_
What other way is there to do it? There is no stock, the headsets that are made have already been bought and paid for.
Companies know there will be a failure rate, they should normally set aside a small proportion as rma stock to fulfil any return requirements.
As mentioned you would only expect maybe 0.1% of stock to be faulty with typical consumer electronics, so the impact on the delivery rate to include that buffer is near zero, but it avoids bad PR and poor customer service experience...
I recently had a xbox series x delivered in a terrible condition from pc World, took them over a week to send me a new one, they did not keep any stock back for replacements, so I had to wait for new stock,
I was surprised when they said it wont get replaced until more stock came In, lucky it was Christmas present for my eldest so not to bad having to wait and still got in time for Christmas
Right, so in order for people to get their headsets on the 1-st, I would imagine, the cards would need to be sent out this Friday, 27.11.20. If you get any tracking updates, please share the news!
_VWV_
Right, so in order for people to get their headsets on the 1-st, I would imagine, the cards would need to be sent out this Friday, 27.11.20. If you get any tracking updates, please share the news!
_VWV_
MSFS 2020 VR being touted for the 23rd of December.
Nice that they rolled the G2 out in plenty of time. Another £50 to spend i guess