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HP Reverb

Discussion in 'Virtual Reality' started by fastboy, Mar 21, 2019.

  1. eagle2508

    Gangster

    Joined: Aug 2, 2010

    Posts: 217

    Location: Gloucestershire

    I was a little shocked when I googled him and the others on the call lol

    HP are definitely taking this all very seriously, just keeping my fingers crossed now that my new headset turns up fast and no more issues.
     
  2. fastboy

    Wise Guy

    Joined: Oct 29, 2005

    Posts: 1,068

    Location: wakefield

    well my first order for the Reverb on the 30th got cancelled the next morning due to a processing error they said,i got sent an email from HP saying I could re order it and it would be fine so I did the next day.

    problem is HP are now refusing to refund me the money for the first one they cancelled and ive had to get paypal involved..they have been totally silent to 2 emails and web contact forms I filled in..incompetent springs to mind from my point of view.
     
  3. eagle2508

    Gangster

    Joined: Aug 2, 2010

    Posts: 217

    Location: Gloucestershire

    So have they charged you twice? What's their justification for not refunding you the order they cancelled...
     
  4. fastboy

    Wise Guy

    Joined: Oct 29, 2005

    Posts: 1,068

    Location: wakefield

    yes charged me for both even tho they cancelled the first.

    no idea on their justification I cannot get any response from them despite filling in their online form regarding the query form online and 2 separate emails.

    I got paypal involved and let them sort it but doesn't come across as very professional.
     
  5. Fertz

    Associate

    Joined: Jan 24, 2017

    Posts: 6

    Mine was picked up Friday by dpd. Hp have sent me a credit note and refund should take 8 days. It took me a few calls to get it sorted. I won't bother ordering another. Hopefully the new vive cosmos uses the same panels and it's around the same price so I'm gonna wait for more info on that set
     
  6. mash44

    Associate

    Joined: May 20, 2019

    Posts: 4

  7. fastboy

    Wise Guy

    Joined: Oct 29, 2005

    Posts: 1,068

    Location: wakefield

  8. Chris Barker

    Associate

    Joined: Jun 16, 2019

    Posts: 1

    Had mine for just over a week. Any race over half hour (all iracing races) the headset goes black briefly, but last time it shut off all together. I’m going to try and get a refund. Absolutely gutted as the headset is awesome if not for the black out issue. The headset does get warm.
     
  9. Borsch

    Mobster

    Joined: Jan 10, 2012

    Posts: 2,729

    Mine has blacked out only once. It too does get warm, but so did CV1/S and there were no issues (ok the S did black out, but was cured by firmware update). They say that black outs are due to poor connection at the plug, flicker is due to USB power. HP have confirmed that they are redesigning the plug, but for now people are doing this simple mod to relieve tension from the socket:
    [​IMG]

    I will trigger warranty claim on mine, but only once they sort out the supply - can't go back to lower res HMDs now :)
     
  10. NZXT30

    Wise Guy

    Joined: Aug 3, 2010

    Posts: 1,877

    So you can't buy this anywhere in the UK at the moment? Thinking of getting back into VR.
     
  11. Grim5

    Wise Guy

    Joined: Feb 6, 2019

    Posts: 1,605

    Same in Aus - one batch for sale and then gone

    I think all stock got pulled due to issues to be fixed
     
  12. Borsch

    Mobster

    Joined: Jan 10, 2012

    Posts: 2,729

    Back in stock at HP store UK! I've returned my first set due to flickering problems, debating on getting another one as Vive Cosmos turned out to be a dud and everything else has way poorer res...
     
    Last edited: Sep 13, 2019
  13. aoaaron

    Wise Guy

    Joined: May 19, 2012

    Posts: 1,960

    if the controllers were better, i'd be all over it.
     
  14. Carl-Brit

    Wise Guy

    Joined: Feb 15, 2009

    Posts: 1,046

    Location: Hartlepool

    Do we think the cosmos will look close to the visual quality of the HP reverb, If the HP is going to be a clear winner still, I might just get one for the seated games, I've been sat on the fence a while now, itching to upgrade my oculus cv1 to something better.
     
    Last edited: Sep 14, 2019
  15. Borsch

    Mobster

    Joined: Jan 10, 2012

    Posts: 2,729

    Cosmos resolution is mere 1440x1700 per eye vs Reverb's 2160 x 2160. Both are full RGB too so the difference is real.
     
  16. Colin Bailey

    Associate

    Joined: Feb 3, 2018

    Posts: 72

    How would a ROG Strix 1080ti plus i8700k at 5GHz cope with the reverb do you think? Currently rift S is fine.
     
  17. Borsch

    Mobster

    Joined: Jan 10, 2012

    Posts: 2,729

    My system is identical to yours and reverb was fine. My VR games were Assetto Corsa (90fps), IL2 (60-90fps), DCS (mostly 45) and rFactor2(90fps). Arcade games like RoboRecall (via Revive) were easy 90fps.

    In fact, one of the most surprising things abot the Reverb was how well it turned out to perform. I was expecting it to be a absolute dog in that regard, but it was not the case.

    Basically, if one is into seated VR games (driving, flying, space sims) and has 1080ti+, then reverb is a no-brainer imo.
     
    Last edited: Sep 15, 2019
  18. Colin Bailey

    Associate

    Joined: Feb 3, 2018

    Posts: 72

    Brilliant. I mainly rig SIM race so should be ok for that. Might give it a try.
     
  19. Colin Bailey

    Associate

    Joined: Feb 3, 2018

    Posts: 72

  20. Borsch

    Mobster

    Joined: Jan 10, 2012

    Posts: 2,729

    He is a casual gamer/reviewer, other reviewers did like it https://www.youtube.com/watch?v=GeqJjICyzeo
    But check out some real world sim racer impressions like
    https://www.youtube.com/watch?v=kZ3WSAmBJmE
    https://www.youtube.com/watch?v=rNS42AyPYo4

    This sim racer does a direct comparison with Index:
    starting at 17:20 https://www.youtube.com/watch?v=42vigTr4BuQ

    Imo, if you've got the funds (and have a 1080ti, and love seated VR - as you say you do), you owe it to yourself to try. You can always return within 14 days of course :)
     
    Last edited: Sep 15, 2019