Images of items I have purchased (except trainers [no feet pics])

hughtrimble said:
Brilliant work doing so.
I was amazed when Richer Sounds sorted a TV tech to do a home visit within days when mine died. I didn't really believe their 7 year warranty, but they were very much true to it (at least after 5 years!).
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Indeed I have nothing but praise from Richer Sounds warranty. I had a soundbar which started dropping the sound intermittingly after 4 and half years and contacted them and they just sent gave me a brand new one. Can't fault that.
 
Greebo said:
Indeed I have nothing but praise from Richer Sounds warranty. I had a soundbar which started dropping the sound intermittingly after 4 and half years and contacted them and they just sent gave me a brand new one. Can't fault that.
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That's great. And I think they price match too? It's like the good old days of a local family shop but with the perks of an online-only faceless trader!
 
LuckyBenski said:
... But also with a shop you can walk into and try stuff! :D
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Hades said:
And with staff that actually know about the products they are selling! :D
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Double yes!

dLockers said:
No wonder they've been on the brink of/have been bankrupt several times :p
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This I didn't know. I'm glad to see they're still trading now, and long may that continue. It must be a real nightmare competing with the likes of Amazon, John Lewis, Currys etc.
 
hughtrimble said:
This I didn't know. I'm glad to see they're still trading now, and long may that continue. It must be a real nightmare competing with the likes of Amazon, John Lewis, Currys etc.
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Ironically I only knew that "fact" because my store manager (and here's the irony) now bankrupt/asset stripped ex-electrical retailer used to say "they'll never be able to sustain that business model! And now he works in a pet shop.

Seems like the owner of RS is a real gent:
https://www.theguardian.com/business/2019/may/18/richer-sounds-boss-julian-richer-has-no-regrets
 
hughtrimble said:
That's great. And I think they price match too? It's like the good old days of a local family shop but with the perks of an online-only faceless trader!
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To be fair to them, they never sent it, I had to take the old one back to my local shop, the guy opened the box to make sure my busted one was in there, never even checked it and just handed me a new one.
 
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