Is it fair to ask for a £30 refund on i7 8700k I purchased 12 days ago ?

jasonsony735 · 4 Dec 2017 at 15:21

Just noticed you have reduced i7 8700k by a massive £30! feeling a little out of pocket as it was only 12 days ago that I paid £428.99 for mine........

would be nice as a gesture of goodwill if overclockers uk would refund me the difference back too my card.

because I do feel its a little unfair and such a big amount and only 12 days ago.

gavinh87 · 4 Dec 2017 at 15:29

If you think £30 is a big amount on a £428.99 purchase then maybe you should have looked at something cheaper.
These things happen with everything consumers purchase.
If the price went up overnight would it be fair if the retailer asked for the difference from you as a goodwill gesture?
You knew they price and agreed to it when you paid for it.

///Rage · 4 Dec 2017 at 15:34

In the words of the President Frank Underwood..

"You are entitled to nothing. You, are entitled, to nothing"

GhostWKD · 4 Dec 2017 at 15:37

But the people to ask wouldn't be us, if it really bothers you ask OcUK in the customer service forum tbh

DragonQ · 4 Dec 2017 at 15:39

If you're in the 14 day window you can just return it and buy a new one at the lower price. If the price has gone up since then you missed your chance.

Ace · 4 Dec 2017 at 15:51

In a month or so they'll be down to ~350.

subbytna · 4 Dec 2017 at 16:26

12 days is a bit longer than something like 48 hours. Where do you draw the line? Sorry OP but £30 isn't like you're out of pocket £100. Take it on the chin and move on.

Westie · 4 Dec 2017 at 16:39

Bet your the same guy that walks to the toilet and does a back door boogey when it's your round at the pub?

Jimmy G · 4 Dec 2017 at 16:43

You pay a premium for buying early whilst stock is so scarce. I can understand if the price dropped between you ordering and dispatch, but 12 days later...Nah. £30 isn't a massive amount on a £400+ purchase either.

Nelly · 4 Dec 2017 at 16:59

No, 12 days is too far gone. I agree with the others, if it was a day or so then maybe reasonable as a gesture of goodwill.

COYS · 4 Dec 2017 at 18:02

It would cost you at least £10 to return it properly insured, so thats a tenner less you'd get back. Then there's the downtime without a CPU, and if this chip you have is a decent overclocker then the new one may not be so good.

Oh and post these kinds of threads in the CS forum.

trisp · 4 Dec 2017 at 18:39

Same day i think is about is far as i would go (i.e you buy it and it goes down before its even dispatched) but after that its just the luck of the draw tbh.

pooley · 4 Dec 2017 at 18:52

gibbo's reply GTFO lol

pepp77 · 4 Dec 2017 at 18:54

DarrenM343 · 4 Dec 2017 at 18:58

8700K's value was fluctuating due to supply/demand etc. You paid what was fair value at the time otherwise you wouldn't have bought it and would maybe have waited. You've had two weeks use of it you wouldn't have had if you hadn't bought it.
I had the same with the 1950X, bought at £799 on the special offer then went lower some 3 or so weeks later by £70. I bought it at the time as I wanted it and it was fair value for me. If anything I would blame myself for not waiting, if I wanted a lower price. But me no care

jasonsony735 · 4 Dec 2017 at 19:41

My point is I could have got this from the UK biggest online retailer and they would have refunded me the 30.00 no questions asked, If it was over 20 + days I wouldn't ask but the fact its under 12 days I think its a fair shout... I could under UK law send it back and get a refund! But then that leaves OC with a second hand CPU to sell when on the other hand they could refund me some of the money back......

james.miller · 4 Dec 2017 at 19:46

jasonsony735 said:
My point is I could have got this from the UK biggest online retailer and they would have refunded me the 30.00 no questions asked, If it was over 20 + days I wouldn't ask but the fact its under 12 days I think its a fair shout... I could under UK law send it back and get a refund! But then that leaves OC with a second hand CPU to sell when on the other hand they could refund me some of the money back......

And they could, under UK law, charge you a fee because that 2nd hand cpu you have sent back is now worth less to them.

Try your luck but if you don't get anywhere just get over it.

gavinh87 · 4 Dec 2017 at 19:50

jasonsony735 said:
My point is I could have got this from the UK biggest online retailer and they would have refunded me the 30.00 no questions asked, If it was over 20 + days I wouldn't ask but the fact its under 12 days I think its a fair shout... I could under UK law send it back and get a refund! But then that leaves OC with a second hand CPU to sell when on the other hand they could refund me some of the money back......

Then go and shop at that retailer. You are making a lot of fuss over not a lot of money imo. Btw, if the cpu is not faulty then ocuk can charge a restocking fee, 20% I believe.

TJM · 4 Dec 2017 at 20:08

jasonsony735 said:
My point is I could have got this from the UK biggest online retailer and they would have refunded me the 30.00 no questions asked

That retailer has stopped this policy. The only option is a return for a full refund and placing a new order.

pandem0nium · 4 Dec 2017 at 20:26

james.miller said:
And they could, under UK law, charge you a fee because that 2nd hand cpu you have sent back is now worth less to them.

Try your luck but if you don't get anywhere just get over it.

This.