IT Support Salary

I think the mean £25k salary thing is because they roll in all the position that have a keyboard in them.
I'm a senior software architect --that's engineering-, and people still try to tell me I'm in "IT" like I'm pulling cables for a living.
 
BusError said:
I think the mean £25k salary thing is because they roll in all the position that have a keyboard in them.
I'm a senior software architect --that's engineering-, and people still try to tell me I'm in "IT" like I'm pulling cables for a living.
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IT man tbh :p:D

Suuuure you're an engineer.. That's what the man who came to sort out my cable TV said..
 
I forgot more about computer systems that you'll ever know, "wise guy" :D

Go back to clean someone else mouse before assuming you know it all :D
 
I'm starting my first full time first - second line support next week. Starting 18k, up to 19k in 6 months providing I'm OK at it, which shouldn't be a problem. I'm working in Kent, 30 mins train from central London.

- Pea0n
 
Pea0n said:
I'm starting my first full time first - second line support next week. Starting 18k, up to 19k in 6 months providing I'm OK at it, which shouldn't be a problem. I'm working in Kent, 30 mins train from central London.

- Pea0n
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Sounds about right for down here, I'm on 19.5k doing second line support in a University. Looking to get into management a bit tho as the more I work in IT support the more I realise how much I hate computers :D
 
Where I work 1st line are paid 14k, 2nd line get 19k.

That's helpdesk tech support for an ISP. Not sure if it falls into the same category as client/server tech support.
 
The more I work in helpdesk the more I realise there are some immensely retarded people!
On 17.5k atm in central london.
 
When I was working in a desktop support team at my last job the pay scale was approx 18k-28k. That covered 1st and second line plus project work. Probably around 2k employees and a regional company (not national).

Where I am now the scale for a support 'engineer' be it server or desktop is 20k to 37k (big banding), plus you get 15% ontop of your wage for it being a 'skilled' role (well apart from the trainee as he is, well, training).
 
Rotty said:
certainly, they give the impression "take our course and earn £35k immediately" and we all know that ain't happening
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Depends if you do the course and walk into a nice contract I guess. Although saying that 35k for a contract would seriously suck!
 
Mikoyan said:
Lies you told me you started on 10k 4 years ago...why lie on a forum! :rolleyes: :p
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Yeah... i started my new job 4 years ago on 17k, the week before i started my new job i was in my old job on 10k... hence why i had to leave :p

That was also IT support but my uncle was the boss... hence the lovely 10k wage :D I did start out at 8.5 there so he did give payrises :p
 
PaulyJay said:
Depends if you do the course and walk into a nice contract I guess. Although saying that 35k for a contract would seriously suck!
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Don't know many contract jobs that go on a qualification alone :p If anything they are more experience based than perm roles. And saying 35k for a contract sucks is a stupid comment, totally depends how long the contract is for.
 
I pay approx 18-20k for a graduate support guy. Responsibilities include L1/L2 and some L3 work + opportunity for promotion and move into development.

I'd say the average is more like 25k in the industry, but theres a big gulf between the haves and have nots.
 
mikeh501 said:
I pay approx 18-20k for a graduate support guy. Responsibilities include L1/L2 and some L3 work + opportunity for promotion and move into development.

I'd say the average is more like 25k in the industry, but theres a big gulf between the haves and have nots.
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Where do I sign? ;)

It sounds like you offer some good opportunities!

May I ask what company? Also where you're company is based?
 
gareth.e said:
Where do I sign? ;)

It sounds like you offer some good opportunities!

May I ask what company? Also where you're company is based?
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We're based in Cheshire. If your commutable to Cheshire and have skills in VB6/.net2or3/SQL2k5/T-SQL etc then give me your mail addy and ill have someone get in touch.
 
I am on 15k at the moment and i'm doing low level monkey work. The software support people only get 17k which underpaid considering you need to have a few MCPs for the job including active directory
 
Janesy B said:
I am on 15k at the moment and i'm doing low level monkey work. The software support people only get 17k which underpaid considering you need to have a few MCPs for the job including active directory
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The type of AD work required of someone on a 17k support salary is hardly going to be rocket science though, "active directory" sounds so complicated to the average joe, when in actual fact 99% of the time the work required is no more complicated than using outlook calendar :p
 
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