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Kryonaut abrasive??

Discussion in 'Overclocking & Cooling' started by PowerPie5000, Aug 10, 2018.

  1. LuckyBenski

    Mobster

    Joined: Dec 28, 2017

    Posts: 3,014

    Location: London

    ... They do know how many were sold though :confused:

    They've offered support to anyone affected. The bad batch is very old now. You may notice that very few people have had this issue based on the fact anyone searching online for it ends up making an account to post here. What's the issue?
     
  2. TG-Support

    Associate

    Joined: Jun 21, 2019

    Posts: 4

    Will tell Marsi next week once he is back in the office :)


    Luckily we do know how many were sold. It's was batch of about 800 pcs. Taking into account that we have a high six figure amount of syringes out per year it would not be in relation to take out everything in the market. It's basically the production of one day vs everything that we do in one year.
    As I said if you experience anything like this in the thread - contact us and we will figure out a compensation for you. Communicating with you as customers and preventing this from happening again is taking responsibility.

    As for everything that is sold through Caseking or OCUK I can say that all products in their sales channels are much younger and for sure won't have these issues. Again, this was from early 2018.
     
  3. EsaT

    Soldato

    Joined: Jun 6, 2008

    Posts: 6,064

    Location: Finland

    Indeed if problem was more widespread there should be lots of posts in many forums.
     
  4. D1craig

    Wise Guy

    Joined: Aug 28, 2014

    Posts: 1,593

    I’m not too sure about that. Most people don’t change TIM very often and many people that frequent places like these forums will buy stuff months in advance to prepare for a build. Or they could even buy this TIM for their business and their customers won’t be checking for this problem.

    I’ve a feeling this thread will get necro’d quite often.
     
  5. Alan1969

    Gangster

    Joined: Jun 16, 2019

    Posts: 441

    Location: Leek staffordshire

    Toothpaste is made from very fine particles - Calcium phosphate for Colgate’s and Sodium bicarbonate for Arm and hammer etc.

    The Sodium bicarbonate is harder than Calcium phosphate and so scratches your teeth more. Strangely even very fine powder is abrasive. The aluminium and zinc oxide I imagine will be abrasive but then so will all the other manufacturers. As mentioned the marks in straight lines suggests rubbing in one direction. Perhaps that’s how they got the mirror finish at the factory where the cpu was made, and perhaps the paste is just highlighting it.
     
  6. Alan1969

    Gangster

    Joined: Jun 16, 2019

    Posts: 441

    Location: Leek staffordshire

    I will be replacing my thermal paste on my oc FX8350 purchased as a breeze bundle from OcUK in dec15 and starting to have boot issues unless I take the of off. Actually it may be the kolink PSU that’s at fault.

    Any way I will look at the base and take some photos when I clean and then apply kryonaut and post the photos for comparison.
     
  7. Minstadave

    Capodecina

    Joined: Jan 8, 2004

    Posts: 24,623

    Location: Rutland

    Have you read the response from Thermal Grizzly. Theyve explained how it happened.
     
  8. Alan1969

    Gangster

    Joined: Jun 16, 2019

    Posts: 441

    Location: Leek staffordshire

    No sorry I missed that post on page 4. That explains it - it was perhaps the Zinc oxide not being ground enough. I will still get Thermal Grizzly Kryonaut as it is generally the best for thermals.
     
  9. freddie64

    Mobster

    Joined: Mar 22, 2008

    Posts: 2,517

    Got a small tube of this that i have not got around to using so still in unopened packet.

    Bought from OCUK mid 2018. Don't think i will bother now. :(
     
  10. fastboy

    Wise Guy

    Joined: Oct 29, 2005

    Posts: 1,068

    Location: wakefield

    was this the reason some of us said the paste was really dry out of the tube?

    I had used some before and it was perfect them bought a larger tube and it was very hard to get out of the tube and spreading it was nearly impossible,it was like dry peanut butter
     
  11. V F

    Capodecina

    Joined: Aug 13, 2003

    Posts: 15,720

    Location: UK

    I have a pack that hasn't been opened and see there is no batch number.

    Perhaps I'm unaffected. I bought it on 20 August 2017. Since @TG-Support said it was early 2018.
     
  12. beany_bot

    Mobster

    Joined: Nov 19, 2015

    Posts: 4,067

    Location: Glasgow Area

    I think this thread should be moved to the CPU section so more people can see it. I stumbled across it by pure accident and was going to put a 2018 batch of Kryonaught on my new 3700x tonight!!
    Anyone know how to tell if it's the bad batch?
     
  13. michty_me

    Wise Guy

    Joined: Apr 19, 2012

    Posts: 1,917

    As far as I'm aware there isn't any way to tell. They don't have batch numbers etc.
     
  14. beany_bot

    Mobster

    Joined: Nov 19, 2015

    Posts: 4,067

    Location: Glasgow Area

    Surely if you rubbed it between your fingers you would feel it is if had bigger scratchy particles in it.
     
  15. michty_me

    Wise Guy

    Joined: Apr 19, 2012

    Posts: 1,917

    I'm not too sure to be honest. You would have to try with a known bad batch.
     
  16. beany_bot

    Mobster

    Joined: Nov 19, 2015

    Posts: 4,067

    Location: Glasgow Area

    don't know what to do now. Use it or not. Don't fancy throwing money away!
     
  17. michty_me

    Wise Guy

    Joined: Apr 19, 2012

    Posts: 1,917

    Tough call, Not sure if I would use it either. Do you have an old CPU you could test on first?
     
  18. krooton

    Capodecina

    Joined: May 9, 2004

    Posts: 24,995

    Location: Leafy outskirts of London

    Awww man, I just bought some to do a repaste on my laptop, I'm guessing a new tube should fine by now right?

    EDIT - Scratch that (ho ho), I won't risk it, MX-4 repaste it is, and returning the Kryonaut :(
     
    Last edited: Jul 19, 2019
  19. beany_bot

    Mobster

    Joined: Nov 19, 2015

    Posts: 4,067

    Location: Glasgow Area

    Yeah I guess I could.
     
  20. an0nym0us

    Wise Guy

    Joined: Apr 15, 2019

    Posts: 1,048

    According to Thermal Grizzly, there's no way to tell from the packaging if it's the bad stock.

    If you have a cheap CPU and cooler to test it out on, I'd try it on those first.