Soldato
Three wekks since they finished laying the infrastructure in my street and I'm still getting the same message on the website. Have registered interest weeks ago and nothing via email either.
Lila Connect - VX Fibre 1gig - Stoke on Trent
- Thread starter rorton
- Start date
Associate
They finished in my area in September. They say it will be December - January before I can book for an install.
Associate
Had my install done today. All in all took around 2 hours.
Getting 1gig up/down using their speed test tool on their site so rather happy for £30.
Getting 1gig up/down using their speed test tool on their site so rather happy for £30.
Soldato
When they install, what hardware do Lila provide? Do they provide a wifi router or will I need to grab one?
They supply an zyxel 3301 router, I ditched it and use my own netgear rax50.
The zyxel is basic. Good WiFi signal but Ethernet is dodgy.
Zyxel connected to tv which is 100meg fast Ethernet,, gives me 40 mg speed. My rax is 95.
Remember isp routers are cheap.
Associate
I've been with Pure for 12m now. Zero issues whatsoever, small ISP that doesn't implement any limits/blocks. Open NAT and a semi-decent router. They lock your MAC to the first device that connects to the ONT so, if you want to use your own router, connect it immediately on install or you'll need to call Customer Services (who are very good in my experience). I host a lot of personal services on my IP and it hasn't changed once in 12m despite not paying for a "static IP" per se.
My contract has just gone up by a tenner and obviously the lila £20 option is tempting (lila weren't an ISP when I signed up). Not too bothered about the Zyxel router as I have my own, but the restricted NAT is worrying. Can anyone who is with them confirm whether the service is as strong as I appear to be getting fron Pure? Particularly the blocking/throttling of services, peak time throughput, customer service and ability to remove that double NAT inside their network and get a dedicated IP?
I assume the answer is to stick with what I know is good and try to barter a better renewal price, but I'd love some objective feeback on the competition first.
Cheers
My contract has just gone up by a tenner and obviously the lila £20 option is tempting (lila weren't an ISP when I signed up). Not too bothered about the Zyxel router as I have my own, but the restricted NAT is worrying. Can anyone who is with them confirm whether the service is as strong as I appear to be getting fron Pure? Particularly the blocking/throttling of services, peak time throughput, customer service and ability to remove that double NAT inside their network and get a dedicated IP?
I assume the answer is to stick with what I know is good and try to barter a better renewal price, but I'd love some objective feeback on the competition first.
Cheers
iam with lila isp.
no throttling, theres no need for em to do that.
theres no restriction its fibre to property each conection is yours there is no contention ratio . with fttc copper theres a conten... ratio could be 10 or 50. you share . with this fibre you dont.
i asked for a static ip cost was £0
no throttling, theres no need for em to do that.
theres no restriction its fibre to property each conection is yours there is no contention ratio . with fttc copper theres a conten... ratio could be 10 or 50. you share . with this fibre you dont.
i asked for a static ip cost was £0
Associate
Yeah, sorry, I should have said blocking, rather than throttling. IPTV specifically 
I seriously doubt they are providing an uncontended service
Soldato
Oh well, guess I'm stuck with a flaky 1MB for another month or three.
Associate
That's not too far away. The whole area has to be done before the service is live there.
Anyone found any forums for lilaconnect? Patiently waiting but very little updates from them, they don't seem to advertising much no door to door since installation.
Our estate was done months ago, and virgin have just been and installed their new cabinets
Our estate was done months ago, and virgin have just been and installed their new cabinets
I've just had Lila installed - everything positive so far. Install was a very professional, the two chaps that turned up very knowledgable and freindly - shoe protectors worn when inside the house. In regards to the service, I do think it's important that EVERYBODY knows that if you're a gamer, you're going to need their Public IP/Static IP service which costs £5 per month extra - otherwise you will run into issues connecting to online lobbies, for example if anybody in the house plays Fortnite you will need the static IP service to play. Although, if you enquire about this before signing up, they may waive the fee as they did with me.
Speedtest and ping graphs look good so far:
Ping graph vs my previous 600mb Virgin line:
Virgin:
Lila:
Speedtest and ping graphs look good so far:
Ping graph vs my previous 600mb Virgin line:
Virgin:
Lila:
Soldato
Seriously considering switching to them in colchester as they are offering full 1000/1000 for £30 a month.
My sky is £40 a month for 525/80 and its been down for 8 days and all they want to do is tell me to wait for openreach to fix it. lila installed the entire estates fibre in less than 8 days!!!
From a quick skim of this thread I see they are not really into blocking anything? My only concern is that sky are fairly good with that hence why I stuck with them for so long.
My sky is £40 a month for 525/80 and its been down for 8 days and all they want to do is tell me to wait for openreach to fix it. lila installed the entire estates fibre in less than 8 days!!!
From a quick skim of this thread I see they are not really into blocking anything? My only concern is that sky are fairly good with that hence why I stuck with them for so long.
No brainer I think - I'm not entirely sure what Lila/VX Fiber focus on blocking, but I believe in general it's only the Big six UK providers that are actively governed to block certain things: BT, EE, Plusnet, Sky, TalkTalk, Virgin
Soldato
They laid it in out street back in Oct/Nov and we still can't place an order. Apparently it's going to be around Mar/Apr/May.
Think it varies, I was able to order two weeks after they finished laying the street, but I have a friend who's street was finished laying in September and he still cant order to fulfilment yet.