Associate
If you can get past the normal helpdesk and in contact with the Network Team, ask them to try you with a static address temporarily to see if CGNAT is your problem. I assume your public IP starts with 100 at the moment?Yeah it went in for about 5 mins as the engineer finished the install then back in the box and over to deco.
In a feedback loop now where they need the factory router to trouble shoot but it won't get an IP lol. Going to push for a static and nope out of CGNAT entirely (if that's how this works).