Looking for help with upgrade.

[Uruziel]

I have just talked to the RMA staff and found your RMA case.

Will look into the situation and get back to you, however the good news is the engineers have showed me everything working and the items will be back with you tomorrow. I will of course still look into what's happened and let you know, we have replaced the VGA card for you.
If you still have issues let me know, I will contact you directly and help deal with the case personally.

Thanks!

I got my items back all safe today. Thank you very much for your help, Mobo with current GPU works just fine, and GPU BIOS is F3 unlike previous F2 that wouldn't update itself at all.

But... I am that lucky that one RAM sticks do not work anymore. After 1st return Gigabyte repair team installed two different RAM brands on my motherboard, I did mention to returns team that they need to focus only on HyperX 3200 and not COrsair 2133, but they did install both brands and placed RAM into slots in weird way.

I will copy-paste what I did write to returns team.

HyperX is installed in
1_1A
2_2A
3_1B
4_2B

Corsair
5_1C
6_2C


According to what I was saying in previous emails and what your manual just states it should be like :

1_1A

3_1B

7_1D

5_1C

For HyperX slots while 4 modules are installed

If we add corsair then we fill up slots
4_2B

8_2D

Regarding this matter. And previous one after I send them an email when I got items with 1st return - Both brands were installed, I asked why they replied that rams should be placed properly. I just ignored that matter because after few tries I noticed that GPU was faulty with any other mobo than my old one with 1151 socket.

I Did send motherboard back with RAM and CPU as It was send back to me after 1st return - I got told off that I installed two different memory brands etc. So I got told off for that what repairs team did. Well - Okay. After that I was instructed to read manual how to place RAM into motherboard

http://download.gigabyte.ru/memory/mb_memory_ga-x99-ultra-gaming-broadwell-e.pdf

I was like - Really. Come on guys, For real? So I Copy-paster what I said in previous e-mails (see above) that RAM placement is.. weird

Because as you can see - RAMs are inserted into every channel A(1_1)(2_2),B(3_1)(4_2),C (5_1)(6_2) which makes it work in Dual-Channel, i think? But MANUAL states otherwise

Anyway, after I done breadboard again, only 12GB ram pops up, so one RAM stick does not work at all. I tried for 3 hours different combinations with every slot and every ram stick to be sure if RAM slot is not corrupted but in combo with corsair i did manage to get 16GB with 4 sticks, so I am sure that all Channel X_1 slots are OK. So I am going to prepare for another RMA, for RAM this time...


In this video that was in same email
https://youtu.be/ycdwGlGkkvE?t=22

Also I just noticed that, CPU Fan is connected to CPU_OPT_PUMP instead of CPU_FAN which is on other side of socket but, it works so i guess its fine?


Thank you very much kindly for your help with my issue, sorry for trobule on the way.

Best regards!

 

[Uruziel]

Thanks for reply @GIGA-Man @orbitalwalsh

Thanks for information, i will take a look at bios settings once i get that RAM stuff sorted. Using cpu_opt as cpu_fan would be much better in my case to not have mess with cables inside. It is enough that I do use noctua Nh D14 and takes lots of space. I have yet to try watercooling, somehow i am not that trusty of that stuff, yet.