Mattresses - I need knowledge
- Thread starter n30_mkii
- Start date
so - was expecting a despatch date email today - but no sign of it, they really must be struggling to meet demand at the minute , or they have serious production issues/delays
When did you order ?My second dispatch date came and went without any word from Emma or the couriers
3rd Jan. I called them earlier and they saidit should be shipped Mon or Tues next week. We'll see...
Associate
Just got an Otty. First impressions is its pretty firm, but also soft at the same time! Still got the chemical smell, hopefully it fades pretty quickly. Ordered Wednesday night, arrived today, so no complaints there. Will see how it fares tonight, especially as me and the Mrs struggle with bad backs.
Took about a week for smell to go on ours tho only noticed when 1st walking in the room (I'm very sensitive to smells), I just left it bare in the day to let it breath .
Associate
Thanks. Didn't have the best of sleeps last night but it will take some time to get used to imI guessing!
You'd only know if its gone if you got someone else in to find out, there is a good chance you're just used to it now so don't notice it.
I asked my mother wanted to see the mattress as after 1 herself she noticed smell 1st day but 2 weeks on she said the smell had gone
Keep us updated on what its like and how long it takes for the smell to go please
Ok - mined was ordered 4th Jan so hopefully shouldn't be far behind yours - hopefully by end of next week.
I am looking for a new mattress. I've been reading reviews and the Leesa seems to stand out
Currently £710 for the super king.
Im looking form something with medium softness, slightly more on the side of firm. My current mattress is way too soft, very comfy but when i wake up my back also feels soft
Currently £710 for the super king.
Im looking form something with medium softness, slightly more on the side of firm. My current mattress is way too soft, very comfy but when i wake up my back also feels soft
Soldato
- Joined
- 30 Sep 2005
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- 16,714
How are you getting on with the eve?
Soldato
well after getting a new foam mattress from Dreams in September 18, the foam in the middle is no longer returning back to normal. In a king size, I have about 1m suppressed hollow in the middle that I fall into. Back ache every day for the past week since it started. They are sending someone round on Friday morning to inspect. If anyone has had something similar, can someone let me know? Id like to know what they inspect for and what to say/what not to say.
Soldato
- Joined
- 14 Mar 2011
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- 5,438
This is pretty much why we decided against an all-foam mattress, was worried this could happen. Fingers crossed it's an isolated defect and you can get it sorted
Soldato
I've just read that to qualify as a failure, tests want between 25mm and 40mm permanent dip.
Soldato
Got an Otty turning up today!
Soldato
For anyone that is curious, my Hyde and Sleep foam mattress had a dip of 3.5mm after 4 months use.
The tests are defined by the National Bed Federation (lol, what?!) and all shop's uses those defined tests as standard for situations like this.
For any kind of foam mattress, they wanted at least 2.5mm of permanent compression before they would call it a fault/warranty issue, so I was well over tolerance.
He put a string over the worst part and measured the depth, took lots of photos (any middle-width vertical bed support, slat width and the impacted area on the mattress) and did a 'lie down' test to get his own judgement. Wrote a report on a phone app and submitted there and then, start to finish was about 15mins.
dude said that the hybrid ones (1/2 spring and 1/2 foam) are the worst/hardest. His test wanted something like 3.5/4.5mm to qualify which are also apparently harder to test; and advised against them for that reason.
So next, Dreams should contact me within 5 days and book a replacement. I dont mind trying a foam again but it wont be from the same manufacture. I did think id have a fight on my hands but so far, so good. Pro-tip. If you have a foam mattress, take off the cotton cover so you see the actual foam; it's better for the photos.
Well I finally got my Emma mattress , set it up today and have let it air since this morning. only a very faint smell left now which should hopefully go over the next few days
Beds all made up and finally get to try it out this evening.
One small issue is that the cover is not stitched properly along the zip seam and its already come away, so have informed them about it - hopefully they send out a replacement cover.
Beds all made up and finally get to try it out this evening.
One small issue is that the cover is not stitched properly along the zip seam and its already come away, so have informed them about it - hopefully they send out a replacement cover.