People shouldnt be buying hardware for exclusives, thats anti consumer practice, it is sad this gen both competitors are going in harder on exclusives again.
I think perhaps the bigger problem is there is far less games being released now, exclusives or not.
The average curve, has games been produced on a downward curve, as less risks are taken, publishers not wanting to make games not part of a successful franchise.
The PS5 e.g. has been out for a few years now, the only two PS5 game's I have brought for it are FF7 remake and FF7 reuninion crisis core. I am pretty sure by this time in the PS4 lifespan I had purchased way more games.
BC has saved these consoles from utter embarrassment.