Associate
- Joined
- 27 Feb 2007
- Posts
- 1,921
- Location
- Leeds
It's probably because they've sold out of the 32GB version. The site probably wasn't updated in time when he ordered. They've also just sold out of all versions on the US site, so i'd expect the UK site to follow soon.
And most places allocate stock for online and stores separately. If anything, most places put online priority first.
That's not the point, MS shouldn't have made the pre-order promise of ship by 26/10. I ordered mine on 16/10, a relative on 17/10 and both were in stock and showing the delivery by dates. Well before they went out of stock, besides these are both with covers. They were still making that promise in the receipt, and on their site until this morning. Even when the 32GB no covers went out of stock they were still stating the same ship by dates.
Really there's just no excuse on behalf of MS, they made a commitment and failed to deliver to it. They've made a mess of it.
Had they said initially pre-order now for delivery in the next few weeks or even months they would have set a different expectation from me.
It wouldn't surprise me if there's some compliance tests that haven't completed or now they're seeing a good take up on pre orders they're scared they won't have enough for stores and holding stocks back.
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