Caporegime
What have I missed?
This is from a previous thread, he accepted a parcel for a neighbour and it was left in his garden and he forgot about it and it got soaked iirc.
What have I missed?
Spoke to the retailer today. UPS are sending them (or me - wasn't quite clear) some form and they'll open an investigation. Should take a couple of weeks.
This is insane. Why can't they just leave a card saying they'll come back tomorrow, or you need to schedule a new delivery?
The mind boggles
Because the driver will have 100+ drops to do that day and will be paid anything from 60p-£1 per drop having to go back AGAIN means 30p per drop.
Why do people order things for delivery when they wont be in.
My DPD guy (Alan) is a star and the Amazon guys have now sussed that I have CCTV in the porch so they leave the stuff there now.
It's no extra work at all, it's just the case of putting the package back in the van.
Your forgetting the re-delivery. He wont get paid until its delivered. NOT each time he knocks.
Can't believe this is a thing couriers do in the UK. If they did that over here in the Netherlands and the parcel was lost they could see exactly who the driver was and they'd be fired instantly - and rightfully so. I guess the drivers get a small bonus for every X amount of parcels delivered though, and the drivers themselves just don't give a single **** about your items.
Especially a company like UPS, I would've expected better. I know my UPS guys by now so it'd be mostly difficult on them. If I pay for something that I never receive, as a consumer I should always get my money back.
Not the customers problem.
Different countries.
I've never had a parcel delivery where the driver waits for me to answer the door here. They drop the parcel on the porch in front of the door and ring the doorbell, then head back to the van for the next delivery.
Fedex rang me from outside my house this morning. He was only delivering some patch cables.
It's no extra work at all, it's just the case of putting the package back in the van.
Cheap service gets you cheap service