My horrible RMA experience

[JediFragger]

and steps taken to try and avoid it happening again.

Agreed, all future RMA's to be refused

 

[tommybhoy]

@Gibbo

Might as well ask here as it's warranty related, with Sapphire 7900XT MBA, as warranty is dealt with yourself and not Sapphire, what's the crack if it fails within warranty and you can't repair/replace?

 

[Uther]

@Gibbo

Might as well ask here as it's warranty related, with Sapphire 7900XT MBA, as warranty is dealt with yourself and not Sapphire, what's the crack if it fails within warranty and you can't repair/replace?

About 13 pages and a couple of hundred posts should sort it.

 

[random_matt]

OCUK ripped themselves off. 4070 would have been the correct choice, oh well, great result regardless.

 

[Jono8]

Hi guys

So I believe we've come to a conclusion. I've been offered the 4070ti that I was originally offered , and OcUK said they are taking steps to ensure similar problems won't happen again.

I wanna thank Gibbo and everyone in this thread who gave their time, input, and voice. As I wouldn't have known what to do otherwise!

Alex J

 

[Gibbo]

@Gibbo

Might as well ask here as it's warranty related, with Sapphire 7900XT MBA, as warranty is dealt with yourself and not Sapphire, what's the crack if it fails within warranty and you can't repair/replace?

Sapphire generally never a problem. But what does happen if MBA is longer available you’d be offered a 7900XT Pulse as replacement or if it’s when new stuff coke out in a year two then maybe an 8800 XT if no repair or replacement available or a partial refund, the whole point is to give options and then it’s your choice.

 

[Gibbo]

Hi there

As this thread has run it’s cause, Alex J has been sorted out and is happy along with steps been made to prevent future issues for other customers, I’m now closing this thread.