NEC LCD20WGX2 review *** UPDATED 25/02/06 ***

Richdog said:
I have emailed NEC UK with a description of my problems and await their advice. This is what I sent:



Hopefully they will get back to me pretty soon, I have a feeling that they will help me sort this out.

As for the "burn-in" period for the monitor, how long does this usually take? :)

no retailer will open and test monitors I am afriad, if they did, it would be classed as used since it would be opened. They have no obligtions to do a swap out free of charge, they might do as a good will gesture however. you never know.
 
It's basic QC issue and some units are just "slipped" away from the manufacturing QC process. It can happen anytime, anywhere and with any technology. Of course, major question is what percentage of units are affected, how much is too much and more importantly if the backlight bleed is fading away (as some user reported and I find this very intriguing).

I think that NEC is offering the backlight free panel state, maybe we should have few more confirmations ... apart from the fact that from where I bought the monitor it's stated clearly (and it was confirmed).

People shouldn't be shy to swap their monitors if such thing is pronounceable in such way that is disturbing for them. It's their right.
 
I hope this backlight problems only comes with this batch from ocuk. I'm not even buying it in the uk, so hopefully it will be PERFECT! :D
I'm just about to leave now to get the screen, so I'll report back in an hour or two. :cool:
 
Cal_G said:
Anyone apart from igors got no back light bleed, everywhere I am looking people have it, seems rather crap
For many people (and some of them are not on this forum and they didn't purchased the monitor from OCUK) backlight bleed problem doesn't exist. Also, I'm receiving numerous e-mails (because of the review) and this is another good input probably - and only one person reported the serious backlight bleed (I think that monitor was faulty anyway). Manifestation of the backlight bleed, for the people who were unlucky so far, is rather strange. It's always located at specific monitor spots (almost always left/bottom corner) and maybe slightly, but not specially noticeable as it's hard to spot them, on other corners. For some of them it faded away, but again for some of them it's still there. It's probably to early now that we globalise this, as this monitor emerged on the market almost week or two ago. Probably some people are also just not bothered to post something in the forum.

We just have to wait & see.
 
UPDATE: It seems the back light bleed may be related to dodgy build quality, if I slightly (and I mean slightly) push any of the corners the bleed goes 10x worse, but only in the corners, its as if the screen is uneven and is pressing on the backlight at the extreme corners, as were in the middle it is fine when pressed and there is no bleed at all. Not impressed in the slightest for over £400, going to send it back and get a 19" acer, half the price and will lose an inch and a bit of resolution, will probably get bleed on that aswell but not to bothered for the money :rolleyes:
 
Cal_G said:
UPDATE: It seems the back light bleed may be related to dodgy build quality, if I slightly (and I mean slightly) push any of the corners the bleed goes 10x worse, but only in the corners, its as if the screen is uneven and is pressing on the backlight at the extreme corners, as were in the middle it is fine when pressed and there is no bleed at all. Not impressed in the slightest for over £400, going to send it back and get a 19" acer, half the price and will lose an inch and a bit of resolution, will probably get bleed on that aswell but not to bothered for the money :rolleyes:

Have you considered the Philips ? £70 less. Shame to hear, the NEC does look like a quality screen from the reviews.
 
Cal_G said:
UPDATE: It seems the back light bleed may be related to dodgy build quality
Have to comment on this one. "Build" quality of the monitor is excellent, comparing to other models around which I had pleasure to see live. It's sturdy, well build/manufactured and it doesn't have that "plastic" look. What are you describing is QC issue.

You should RMA the monitor or if you don't want to bother with the same brand anymore ... just save some money and opt for Philips as Raymond suggested.
 
Yeah it is a QC issue, I didn't mean to say dodgy build quality for all the monitors, just this one I have. I have been waiting and waiting for a decent monitor, the only reason I didn't get the philips was because of the backlight bleed, and I now have one which is probably worse than any of the philips :eek:

It's a shame because the monitor is really, really nice. I have no other complaints about it at all other than the extreme backlight bleed, the build quality of the casing is second to non, it's just the main front panel which is dodgy on this one I have, how do I go about getting it back to OCUK? never had to send anything back before.

Cheers
 
Cal_G said:
how do I go about getting it back to OCUK? never had to send anything back before.

Cheers

Phone the tech number, get an rma number then post it back :)

I also had backlight bleed on the monitor I had it on all 4 corners, however like someone else mentioned it seemed to go away the day after I noticed it, now that I've sent the monitor back I cant comment if it stayed that way.
 
NathanE said:
:D That was a joke right?
Build quality, quality control issue... whatever. Both the same thing really.
Joke - not :) Maybe it's just the wording. For me, the "external" build quality involves the quality of the "casing", quality of the "external" materials used, feel & touch of the monitor (related to build quality) ... etc. It's the same thing like, for example, when you compare the cheap audio "Aiwa" power amplifier and "Musical Fidelity" or something in that range. Of course, "Musical Fidelity" build quality is not comparable to the "Aiwa", but it may happen that, if you are unlucky, you have to RMA the Musical Fidelity because of the slight noise or hum in the left channel ;) Simply put, QC of that unit is not on the acceptable level. It may happen that this unit slipped to someone who is working in the QC department ;) ... Of course, we don't know what's inside the NEC ... but technology wise is definitely more than good.

Anyhow, it's not important. Let's not get theoretical now ;)
 
After a bit of tweaking I seem to have found a very nice set of options for display quality. I have it at:

*Photo DV Mode
*Brightness: 60.1%
*Contrast: 25.7%
*Advanced DV Mode: OFF

Not too bright and gives good quality images.

Aside from that backlight bleed this monitor is the nuts! I'm not taking it home until I get word back from NEC on whether they would be willing to ship a replacement or not.

I could live with the bleed, but I paid £420 and I want a product I am 100% happy with! ;)
 
WHOHO!! Just got mine, and it seems lovely. The resolution is perfect(but the screen could may be a bit taller :p ), and I can't see ANY backlight bleeds :D . But yeah, those buttons seems a bit dodgy :p
 
Cal_G said:
Did you get it from OCUK? I was totally suprised before when I ran half life 2 on an overclocked 9800 pro, ran fine at 1680x1050 with the same settings I used at 1024x768!

Nope, I don't live in the uk :p

But on a closer look with a totally black screen, I do seem to get a tiny bit in the top right corner, but I really have to focus hard then. It might fade away, but if it doesn't, it's not noticeable at all during normal use...
 
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Mine seems to be the worst I have read about so may try to get NEC to swap it out, and fingers corssed, get one with at least minimal bleeding, mine seems to be getting worse as time goes on, probably because the screen is expanding with the heat of being on making the front panel squash on the backlight even more :(
 
Cal_G said:
Mine seems to be the worst I have read about so may try to get NEC to swap it out, and fingers corssed, get one with at least minimal bleeding, mine seems to be getting worse as time goes on, probably because the screen is expanding with the heat of being on making the front panel squash on the backlight even more :(

I'm sorry to hear that :( .
But the glossy surface is REALLY glossy. My old crt didn't reflect as much lightning like this one. When it's all black, it IS really a mirror :D
 
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