Need help please lads!

orbitalwalsh · 4 May 2018 at 20:30

leeince said:
https://i.imgur.com/GV8yBAL.jpg

Its the bottom left light that stay lit?

VGA or GPU card .
Did you look at GPU card where cables plug in to see if two LED lights are on ?

leeince · 4 May 2018 at 20:34

orbitalwalsh said:
VGA or GPU card .
Did you look at GPU card where cables plug in to see if two LED lights are on ?

They dont light up at all but the arous sign lights up?

leeince · 4 May 2018 at 20:35

https://i.imgur.com/arO70sC.jpg

These ones?

leeince · 4 May 2018 at 20:36

Shall i try diffent gpu power leads from the psu?

orbitalwalsh · 4 May 2018 at 20:37

leeince said:
https://i.imgur.com/arO70sC.jpg

These ones?

Yes ! If they don't light up then that's an issue !

orbitalwalsh · 4 May 2018 at 20:37

leeince said:
Shall i try diffent gpu power leads from the psu?

Yes. Should be a second GPU cable with 2 plugs

From gigabyte

LED POWER INDICATORS TO SHOW IF THE PCI-E VOLTAGE FROM PSU IS STABLE
Be alert when PCI-E voltage is unstable with the smart power LED indicators. When experiencing any power abnormality, the indicator will alert gamers by flashing light.

If off, then no power

leeince · 4 May 2018 at 20:49

orbitalwalsh said:
Yes. Should be a second GPU cable with 2 plugs

From gigabyte

If off, then no power

I swapped the power cable from the psu to the gpu to the other set and the 2 leds where they plug in still dont light up? The GPU arous sign lights up and the gpu fans spin though?? Any ideas?

orbitalwalsh · 4 May 2018 at 20:52

leeince said:
I swapped the power cable from the psu to the gpu to the other set and the 2 leds where they plug in still dont light up? The GPU arous sign lights up and the gpu fans spin though?? Any ideas?

And again , just goes to the AOC splash screen ? Any options to mash Del to go into bios ?

leeince · 4 May 2018 at 20:57

orbitalwalsh said:
And again , just goes to the AOC splash screen ? Any options to mash Del to go into bios ?

If the monitor is already on but in sleep mode the monitor doesnt do anything when i turn i pc on. I only get AOC splash when I turn it on and off using the power button.

orbitalwalsh · 4 May 2018 at 21:02

leeince said:
If the monitor is already on but in sleep mode the monitor doesnt do anything when i turn i pc on. I only get AOC splash when I turn it on and off using the power button.

And you've removed the cable and plugged it back in again when it's on ? - same port

leeince · 4 May 2018 at 21:08

orbitalwalsh said:
And you've removed the cable and plugged it back in again when it's on ? - same port

Yeah tried that. The monitor light is orange, then when i pull it out it goes white, i plug the hdmi back it and it remains white and then says no signal. I thinknthe monitor knows the laeds been removed but does register that its been plugged back in if that makes sense.

leeince · 4 May 2018 at 21:12

Im going to leave you.tonyoyr friday night mate. Will phone overclockers tomorrow and see what they say, I will let you.know how i get on. Thanks for your help again mate!

orbitalwalsh · 4 May 2018 at 21:17

leeince said:
Im going to leave you.tonyoyr friday night mate. Will phone overclockers tomorrow and see what they say, I will let you.know how i get on. Thanks for your help again mate!

No worries bud, sorry. Screaming child. You've also got the rep support on here as back up as well . And if it does need RMA, just north of London at least

leeince · 4 May 2018 at 21:54

orbitalwalsh said:
No worries bud, sorry. Screaming child. You've also got the rep support on here as back up as well . And if it does need RMA, just north of London at least

No worries, I will let you know how I get on. Top man.

leeince · 5 May 2018 at 09:18

orbitalwalsh said:
No worries bud, sorry. Screaming child. You've also got the rep support on here as back up as well . And if it does need RMA, just north of London at least

Morning mate, Inspoke to overclocker technical this morning and they think its the GPU, they are sending the returns label so i can return it to them.

Looks like im going to be pc less for a while!!

Thanks again for your help, I will let you know how i get on.

Enjoy the bank holiday weekend!!

MrRockliffe · 5 May 2018 at 09:33

This may sound super daft, but have you checked to make sure the cables are in the right ports, both on the monitor and GPU? Don't mean to offend - done the very same thing before and was convinced I had a dead GPU

Edit: just noticed you've tried a TV too.

Not near Loughborough are you? I could take a look at it if you want to fully make sure it's the GPU?

orbitalwalsh · 5 May 2018 at 09:53

leeince said:
Morning mate, Inspoke to overclocker technical this morning and they think its the GPU, they are sending the returns label so i can return it to them.

Looks like im going to be pc less for a while!!

Thanks again for your help, I will let you know how i get on.

Enjoy the bank holiday weekend!!

Fingers crossed mate . Though so with two lights not being on . Might of been with powering on and off. This is why you have a good PSU so rest of components weren't taken out

leeince · 5 May 2018 at 11:08

MrRockliffe said:
This may sound super daft, but have you checked to make sure the cables are in the right ports, both on the monitor and GPU? Don't mean to offend - done the very same thing before and was convinced I had a dead GPU

Edit: just noticed you've tried a TV too.

Not near Loughborough are you? I could take a look at it if you want to fully make sure it's the GPU?

Im not mate im in London but thanks for the offer, very kind of you mate!

The GPU is all packed up and ive just dropped it a DPD collection point. Hopefully it will be a quick turn around.

leeince · 5 May 2018 at 11:09

orbitalwalsh said:
Fingers crossed mate . Though so with two lights not being on . Might of been with powering on and off. This is why you have a good PSU so rest of components weren't taken out

Ive dropped it to the DPD collection point, wainting game now. Chat soon mate!

orbitalwalsh · 5 May 2018 at 11:14

leeince said:
Ive dropped it to the DPD collection point, wainting game now. Chat soon mate!

Ocuk should take to long to test and confirm, then I believe gigabyte try to have a 7 day turn around . Helps with the rep on here as they can track what's exactly happening with it if needs be