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new 6650xt

dragos44

dragos44

dragos44

Associate
Joined
10 Jun 2021
Posts
103
Location
london
I recently purchased sapphire 6650xt. Before installing it i had a 7950 that worked with my monitor.I have used ddu to delete old amd drivers,put the new card in and no display port signal. After multiple restarts and a few pc repair prompts (somehow my boot drives order was changed) i manage to make the card work. It worked for a few days and again, today no dp signal.The monitor works fine with the igpu,but i have to do multiple restarts until the card works.I have changed the cables, the same thing. Is it the card or something else? Thank you.
 
I’d try the new card in a different pci slot just to make sure. Do you have access to a different pc to try the card in. The reason I say that is thats a fairly old motherboard.
 
found this thread on AMD website

Sapphire pulse RX 6600 XT black screen driver instalation

Hi guys, looks like too many people is having issues with this type of graphic card, i bought mine last friday and i was excited, well installed the proper drivers and utility´s and everything ok, i played games aswell, but sudently every time i turn off or restart my PC i get an bug error from...
community.amd.com community.amd.com

tried everything...problem still there
 
when you say multiple restarts to get the card working is it windows to see the card or is it the very first bios screen.
 
I must admit it was a few years ago when I had intel system. Is it possible to download and install the latest motherboard drivers for your board. Are you using windows 10
 
Lovely so we an intermittent issue which are the hardest to resolve. If it was me I would send the card back. Get a refund. Just in case it is the card. I’m fairly certain your old kit is not talking to you new kit properly. Save some money and replace cpu motherboard and ram there are some cracking deals at the moment.
 
Can you reset the bios just to make sure it picks everything up ok ? Agree with LTmatt though its a pretty old system and I suspect something doesn't work the way it should rather than being broken.
 
dragos44 said:
I recently purchased sapphire 6650xt. Before installing it i had a 7950 that worked with my monitor.I have used ddu to delete old amd drivers,put the new card in and no display port signal. After multiple restarts and a few pc repair prompts (somehow my boot drives order was changed) i manage to make the card work. It worked for a few days and again, today no dp signal.The monitor works fine with the igpu,but i have to do multiple restarts until the card works.I have changed the cables, the same thing. Is it the card or something else? Thank you.
Click to expand...
So are you getting a display all the way up to the Windows logo and just as your computer is going into the desktop it goes blank/turns off?
 
tested the old card again.It shows everything up to the loading windows logo the i get a black display.The only way that seems to get them both working is go into bios boot options and in the override section press the boot drive...somehow this option works.
 
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