New CPU not working with upgrade

WARburton said:
thats something that just happened as you would have struggled to put it in the socket.
use a back card in the pin row to genteelly move it back.

can i ask when you got the CPU from and was the box fully sealed?
there is a well known amazon CPU swap scam
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It was from amazon, box was fully sealed though
 
WARburton said:
put the old CPU back in and use you pc. and sort the return out
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Just went to do this, put the old cpu in place, put the fan on, turned the pc on and heard a click sound followed by a small amount of smoke. The backplate for my fan now looks like this
IMG-20250207-WA0001.jpeg
 
tamzzy said:
Oh my, you're not having any luck are you :(
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Literally couldn't have any worse luck if I tried, it's going to a specialist tomorrow and likely will be getting a new motherboard ffs. Pc is staying unplugged for the night.
Thank you all for the help it's much appreciated.
 
I highly suspect that your old cpu is also fried, they don't tend to survive these shorts near the power circuitry. :(
 
charlie8926 said:
Well it's a great thing the new one wasn't in then at least
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silver lining and all that i guess.
also to add, i also wouldn't trust whatever PSU you are currently using.

what i would do:
1) instead of RMA-ing the new 5800x to AMD, I would raise a ticket to Amazon and get the CPU refunded
2) replace PSU
3) get your ram checked in another system
4) your current CPU and mobo is done for, if you have the spare cash, then there's no point replacing them for a like-for-like on the AM4 platform especially if the ram is toast too - i would hop onto a new AM5 build instead (of course, finances dictating, it may well be that you may have to get another AM4 build if the finances are tight)
 
tamzzy said:
silver lining and all that i guess.
also to add, i also wouldn't trust whatever PSU you are currently using.

what i would do:
1) instead of RMA-ing the new 5800x to AMD, I would raise a ticket to Amazon and get the CPU refunded
2) replace PSU
3) get your ram checked in another system
4) your current CPU and mobo is done for, if you have the spare cash, then there's no point replacing them for a like-for-like on the AM4 platform especially if the ram is toast too - i would hop onto a new AM5 build instead (of course, finances dictating, it may well be that you may have to get another AM4 build if the finances are tight)
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There's too much potentially bricked at this point, troubleshooting is going to murder you so I entirely agree with this.

Might as well hop on the 7500/7400F train with AM5 and start fresh, I'd lean toward the 7500F as it can be had for £80 at times, but it's also from a marketplace you might have concerns with for justifiable reasons.

Otherwise you're looking at a 7600/cheap AM5 board/32gb of ram, totally doable for around or under £350 if going new.
 
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tamzzy said:
silver lining and all that i guess.
also to add, i also wouldn't trust whatever PSU you are currently using.

what i would do:
1) instead of RMA-ing the new 5800x to AMD, I would raise a ticket to Amazon and get the CPU refunded
2) replace PSU
3) get your ram checked in another system
4) your current CPU and mobo is done for, if you have the spare cash, then there's no point replacing them for a like-for-like on the AM4 platform especially if the ram is toast too - i would hop onto a new AM5 build instead (of course, finances dictating, it may well be that you may have to get another AM4 build if the finances are tight)
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My current psu is a corsair cx550 either silver or bronze, someone is coming to look at the pc tomorrow and check all the connected parts, I'm gonna be getting a msi b550 tomahawk as the new motherboard and pray to anything that will listen that my new graphics card and ram sticks aren't done for.

Also after the crossover the lights and fans were still on. So I might have got lucky in that regard

Edit 2 - I have no more posts for the next 20 hours so pm me and I can answer there
 
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charlie8926 said:
My current psu is a corsair cx550 either silver or bronze
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regardless of what PSU it is (ie even if it's a £500 80plus titanium) you should be switching it out

purely because you cannot be 100% certain that it was not the psu that sent all that current down the lines to make the circuit go boom
what you don't want is for a bad PSU to fry the rest of the system or your new parts
you have been forewarned
 
charlie8926 said:
My current psu is a corsair cx550 either silver or bronze, someone is coming to look at the pc tomorrow and check all the connected parts, I'm gonna be getting a msi b550 tomahawk as the new motherboard and pray to anything that will listen that my new graphics card and ram sticks aren't done for.

Also after the crossover the lights and fans were still on. So I might have got lucky in that regard
Click to expand...

Is this someone a trusted friend or just a random tech guy you found, and if so where from?
 
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