New GPU - low fps with low gpu/cpu usage!

rtalling · 27 Nov 2016 at 15:39

http://www.3dmark.com/spy/784563

rtalling · 27 Nov 2016 at 15:41

Could I have connected the wrong connector from the power supply to the CPU?

karik666 · 27 Nov 2016 at 15:45

You need to see what your cpu clock speed is when your gaming,try cpu z.

rtalling · 27 Nov 2016 at 15:49

karik666 said:
You need to see what your cpu clock speed is when your gaming,try cpu z.

OK installed cpu-z - what would you like to know?

karik666 · 27 Nov 2016 at 15:52

check page 13 of motherboard manual,it shows the motherboard power connectors.

24 pin and 8 pin.

The 8 pin is just above the cpu socket.

karik666 · 27 Nov 2016 at 15:53

rtalling said:
OK installed cpu-z - what would you like to know?

Click on the tab called bench and start test,then open taskmanager click the cpu tab,it should tell you what speed your cpu is running at.

The cpu tab should show you cpu speed,and should be 3700 if you turned off speedstep.

karik666 · 27 Nov 2016 at 15:58

Cant think what else to say to help you.

Do you have any mates that know about pc gaming,get them to check your pc.

rtalling · 27 Nov 2016 at 16:15

karik666 said:
Click on the tab called bench and start test,then open taskmanager click the cpu tab,it should tell you what speed your cpu is running at.

The cpu tab should show you cpu speed,and should be 3700 if you turned off speedstep.

OK, it says 3700. I'm not sure where to go from here either - no pc gaming mates I'm afraid, so maybe back to crappy 30fps consoles

Thanks for all your help anyway!

Yutang13 · 27 Nov 2016 at 16:20

rtalling said:
OK, it says 3700. I'm not sure where to go from here either - no pc gaming mates I'm afraid, so maybe back to crappy 30fps consoles Thanks for all your help anyway!

That's next to utilisation correct?

karik666 · 27 Nov 2016 at 16:27

Have you tried playing any games since turning off speedstep ?

rtalling · 27 Nov 2016 at 16:42

Yutang13 said:
That's next to utilisation correct?

Yes, next to utilisation. 3.70 GHz

vapor matt · 27 Nov 2016 at 16:44

someone would do much better looking on team viewer for the OP who knows the AMD card and system. just a thought

rtalling · 27 Nov 2016 at 16:46

karik666 said:
Have you tried playing any games since turning off speedstep ?

Yep, just tried Far Cry 3 at 720p medium settings - same crappy 15-20fps

I think I'm going to take the gpu out and try the 3dmark test again, hopefully it will run minecraft ok again!

Yutang13 · 27 Nov 2016 at 16:47

rtalling said:
Yep, just tried Far Cry 3 at 720p medium settings - same crappy 15-20fps

I think I'm going to take the gpu out and try the 3dmark test again, hopefully it will run minecraft ok again!

Yes please do, if it goes back to boosting normally then I'll be extremely confused

karik666 · 27 Nov 2016 at 17:07

None of it makes any sense,you should be getting 60fps plus in farcry 3 at 1080p.

rtalling · 27 Nov 2016 at 17:11

OK, see if anyone can make any sense out of this! I've taken the gpu out, it runs minecraft buttery smooth again (my boy is relieved!). I also did the 3dmark test again, check out the cpu score?!!

http://www.3dmark.com/spy/785061

Yutang13 · 27 Nov 2016 at 17:13

rtalling said:
OK, see if anyone can make any sense out of this! I've taken the gpu out, it runs minecraft buttery smooth again (my boy is relieved!). I also did the 3dmark test again, check out the cpu score?!!

http://www.3dmark.com/spy/785061

Maximum turbo core clock3,700 MHz

Ah great. Now I have no idea what is going on! This is so bizarre. Maybe you should contact Gigabyte? They might be able to help

Lmg80 · 27 Nov 2016 at 17:18

Try throttlestop and benchmark. Cpu should see max clock unless TDP is reached; I suspect a PSU issue

CAT-THE-FIFTH · 27 Nov 2016 at 17:18

Check the windows power profile?? Set it to 100% and see what happens.

Jono8 · 27 Nov 2016 at 17:58

This is odd. So the Rx470 makes your cpu throttle to idle clocks?

At least you know what the issue is. The CPU being stuck at 800mhz will be bottlenecking the hell out of everything.