NHS=Negligent Health Service

Associate
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11 Dec 2002
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845
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Newcastle
Genuinely interested

How do you fix an 80 odd year old that's getting wobbly?
it will depend on the cause tbh. often its stopping medicines that were once important for them to reduce their long term risk, but might now be worsening risks in a different way. might be physiotherapy and engaging them in being more active, which can be a real challenge with very crumbly old folk. it might be diagnosing a cardiac condition as a cause that needs eg valve surgery. It might be looking at their vestibular system. Quite often it will be multifactorial and you will be addressing a few of these things at the same time.
 
Soldato
Joined
27 Dec 2009
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10,574
NHS Trust, my boss is the Trust Lawyer and it is really hard to get rid of some people.
We even had one in our department and after he had worked for us 6 months and proved completely useless it took another 6 months to get rid of him.

That's interesting. For any private sector job it would be easy to terminate an employee after 6 months on the grounds that they were not competent to perform the role and so should not have been employed in the first place. As long as a token process is followed to ensure the employee can't claim they don't know why they were dismissed and/or that it was discrimination against a protected characteristic, there is little they can do.
 
Associate
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18 Oct 2002
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1,302
That's interesting. For any private sector job it would be easy to terminate an employee after 6 months on the grounds that they were not competent to perform the role and so should not have been employed in the first place. As long as a token process is followed to ensure the employee can't claim they don't know why they were dismissed and/or that it was discrimination against a protected characteristic, there is little they can do.
I would hazard a guess at, any official government agency is just covering all angles. You would be surprised at how a careful you have to word things
 
Commissario
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17 Oct 2002
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Panting like a fiend
One of my local surgeries shut down in recent years which made absolutely no sense to me. You can clearly see the increase in demand on the remaining practices as those patients had to go somewhere after all.

I do feel for medical staff who are just doing their best, it must be exhausting. Those hours you mention aren’t sustainable and eventually something has to give. :(
That happened to my old GP's practice about 20 years ago now.

The problem was IIRC two of the partners had retired/wanted to retire and the third spent about 4 years trying to get a new partner/long term GP, and ended up taking early/partial retirement and going to live near his children. I don't blame him, it was obvious the stress was making him ill (IIRC the large old house his practice was in ended up getting bought out by a developer who built something like 4 houses on the plot)
At the time the town was from memory short at least 2 or 3 full time GP's by the governments recommendation. I think we're now about 4 or 5 short given how much the town has grown and another practice closed, whilst two of the remaining ones merged and it's rare to actually see the same GP twice (from what I can tell they have a regular turnover of locums).
 
Soldato
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Oldham
I have an appointment with this covid doctor at the end of the month. Until now every appointment as been via the phone. My ability to get to appointments as been reducing throughout the year. Now I'm bedridden 24/7.

The plan was to have an appointment after the ct scan came back. It did, and using the trust app I can see the notes that it didn't show any significant issues. So I was expecting the appointment notification. It arrives. I was shocked to see the appointment is for 9:30am in person in the hospital.

In order for me to get there, if I was able to, I'd have to call for ambulance transportation which can arrive at 7:30am. I'd have to get up at probably at 6am because I have to get downstairs wearing a breathing machine and using supplemental oxygen. If I managed to get in the appointment room I'd be sitting with my machine on and interaction would be limited.

But trying to get in contact with this doctor so far as proven impossible. I was trying to get the appointment changed back to a telephone one, thinking there might have been a mistake somewhere along the line. But I ring the switch board at the hospital. They give me her secretary number. But the secretary is never in and hasn't called back. The trust app only lets me cancel the appointment. It doesn't let me communicate with either her or her team.

She had also arranged for a heart holter for me and said my gp will be able to do it by sending someone to the house. I get the trust app notification to come to the hospital for 9am, for an appointment lasting 15 minutes. I asked if someone could pick it up for me. But no they insisted I had to come I'm. So that would have been another 6am wake up, oxygen, machine, and ambulance transportation all for 15 minutes. So I had to cancel that appointment. Luckily I called the gp out to take readings when I situp. He said he'll arrange a gp heart holter and the nurse can come out. I think that is what the covid doctor was originally meaning.

But it feels like this covid doctor doesn't seem to take an interest in me, to the point she's not even aware of how things have progressed. She didn't come across as interested when I was trying to tell her my symptoms during the first calls.

I did write her a letter a couple of weeks ago in the hope that she would respond in some way. But so far nothing. Maybe the secretary is still off.

If I hear nothing from her as I approach the appointment I'm going to end up having to cancel appointments. This covid doctors situation seems very half arsed. No one doctor seems to coordinate treatment or are assigned a patient. Also even though she's in respiratory medicine she's in a different section to the lung function doctors I usually see in the same hospital, so one section can't contact the other section.
 
Associate
Joined
18 Oct 2002
Posts
1,302
I have an appointment with this covid doctor at the end of the month. Until now every appointment as been via the phone. My ability to get to appointments as been reducing throughout the year. Now I'm bedridden 24/7.

The plan was to have an appointment after the ct scan came back. It did, and using the trust app I can see the notes that it didn't show any significant issues. So I was expecting the appointment notification. It arrives. I was shocked to see the appointment is for 9:30am in person in the hospital.

In order for me to get there, if I was able to, I'd have to call for ambulance transportation which can arrive at 7:30am. I'd have to get up at probably at 6am because I have to get downstairs wearing a breathing machine and using supplemental oxygen. If I managed to get in the appointment room I'd be sitting with my machine on and interaction would be limited.

But trying to get in contact with this doctor so far as proven impossible. I was trying to get the appointment changed back to a telephone one, thinking there might have been a mistake somewhere along the line. But I ring the switch board at the hospital. They give me her secretary number. But the secretary is never in and hasn't called back. The trust app only lets me cancel the appointment. It doesn't let me communicate with either her or her team.

She had also arranged for a heart holter for me and said my gp will be able to do it by sending someone to the house. I get the trust app notification to come to the hospital for 9am, for an appointment lasting 15 minutes. I asked if someone could pick it up for me. But no they insisted I had to come I'm. So that would have been another 6am wake up, oxygen, machine, and ambulance transportation all for 15 minutes. So I had to cancel that appointment. Luckily I called the gp out to take readings when I situp. He said he'll arrange a gp heart holter and the nurse can come out. I think that is what the covid doctor was originally meaning.

But it feels like this covid doctor doesn't seem to take an interest in me, to the point she's not even aware of how things have progressed. She didn't come across as interested when I was trying to tell her my symptoms during the first calls.

I did write her a letter a couple of weeks ago in the hope that she would respond in some way. But so far nothing. Maybe the secretary is still off.

If I hear nothing from her as I approach the appointment I'm going to end up having to cancel appointments. This covid doctors situation seems very half arsed. No one doctor seems to coordinate treatment or are assigned a patient. Also even though she's in respiratory medicine she's in a different section to the lung function doctors I usually see in the same hospital, so one section can't contact the other section.
I'm not surprised at your situation, I only have mild AF and haven't seen a doctor face to face since before covid. I really hope you can get it sorted, good luck
 
Man of Honour
Joined
29 Mar 2003
Posts
56,812
Location
Stoke on Trent
I have an appointment with this covid doctor at the end of the month. Until now every appointment as been via the phone. My ability to get to appointments as been reducing throughout the year. Now I'm bedridden 24/7.

The plan was to have an appointment after the ct scan came back. It did, and using the trust app I can see the notes that it didn't show any significant issues. So I was expecting the appointment notification. It arrives. I was shocked to see the appointment is for 9:30am in person in the hospital.

In order for me to get there, if I was able to, I'd have to call for ambulance transportation which can arrive at 7:30am. I'd have to get up at probably at 6am because I have to get downstairs wearing a breathing machine and using supplemental oxygen. If I managed to get in the appointment room I'd be sitting with my machine on and interaction would be limited.

But trying to get in contact with this doctor so far as proven impossible. I was trying to get the appointment changed back to a telephone one, thinking there might have been a mistake somewhere along the line. But I ring the switch board at the hospital. They give me her secretary number. But the secretary is never in and hasn't called back. The trust app only lets me cancel the appointment. It doesn't let me communicate with either her or her team.

She had also arranged for a heart holter for me and said my gp will be able to do it by sending someone to the house. I get the trust app notification to come to the hospital for 9am, for an appointment lasting 15 minutes. I asked if someone could pick it up for me. But no they insisted I had to come I'm. So that would have been another 6am wake up, oxygen, machine, and ambulance transportation all for 15 minutes. So I had to cancel that appointment. Luckily I called the gp out to take readings when I situp. He said he'll arrange a gp heart holter and the nurse can come out. I think that is what the covid doctor was originally meaning.

But it feels like this covid doctor doesn't seem to take an interest in me, to the point she's not even aware of how things have progressed. She didn't come across as interested when I was trying to tell her my symptoms during the first calls.

I did write her a letter a couple of weeks ago in the hope that she would respond in some way. But so far nothing. Maybe the secretary is still off.

If I hear nothing from her as I approach the appointment I'm going to end up having to cancel appointments. This covid doctors situation seems very half arsed. No one doctor seems to coordinate treatment or are assigned a patient. Also even though she's in respiratory medicine she's in a different section to the lung function doctors I usually see in the same hospital, so one section can't contact the other section.

When I need to contact a department and I can't contact the proper person I keep ringing other secretaries or Departmental Managers until I get an answer.
Fair enough I have the Trust Phonebook in front of me which makes it easier.
 
Associate
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18 Oct 2002
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1,302
When I need to contact a department and I can't contact the proper person I keep ringing other secretaries or Departmental Managers until I get an answer.
Fair enough I have the Trust Phonebook in front of me which makes it easier.
Yes my wife could probably do the same but a lot of them don't answer or no longer work for the trust and the phone book hasn't been updated
 
Man of Honour
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56,812
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Stoke on Trent
Yes my wife could probably do the same but a lot of them don't answer or no longer work for the trust and the phone book hasn't been updated

So if your wife has access to the Trust phonebook look for a recurring number in the department and ring it.
Like I say the Departmental Managers even if changed staff will be the same numbers on the desk.
Because I need answers 'now' I will also go to the relevant offices and deal with them.
@Malevolence has often seen me on a mission :)
 
Associate
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18 Oct 2002
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So if your wife has access to the Trust phonebook look for a recurring number in the department and ring it.
Like I say the Departmental Managers even if changed staff will be the same numbers on the desk.
Because I need answers 'now' I will also go to the relevant offices and deal with them.
@Malevolence has often seen me on a mission :)
She's on the main reception and she sometimes can't get through to departments and individuals
 
Man of Honour
Joined
29 Mar 2003
Posts
56,812
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Stoke on Trent
She's on the main reception and she sometimes can't get through to departments and individuals

:D I don't disbelieve you for one second.
I have the luxury of walking to them, luckily a lot of them are in the same building as me.
Recently I've been helping my Brother in Law with his problems and four times I walked into places showing my badge and asking them to deal with him because he couldn't get through on the phone.
 
Associate
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:D I don't disbelieve you for one second.
I have the luxury of walking to them, luckily a lot of them are in the same building as me.
Recently I've been helping my Brother in Law with his problems and four times I walked into places showing my badge and asking them to deal with him because he couldn't get through on the phone.
He's lucky he has you on his side, the people the wife tries to put through haven't got that help
 
Soldato
Joined
16 Oct 2007
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7,427
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UK
My old man used to say that you had to be dead or dying to get to see a doctor quickly nowadays.
I don't think I've seen a doctor since before covid even though I have a heart condition and as such should be seen(telephone appointments only).
Yet I can see HCA's or nurses very easily, all do their job no problem.
The ambulance crews that came to see my mum who kept collapsing on a fairly regularly basis, first class service.
Why do you think you need to be seen?
 
Soldato
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7,427
Location
UK
I'd be genuinely interested if the medical people on here would clarify something

If you watch GP's behind closed doors/in portacabins on TV the doctors appear to be inundated with dross blocking up appointments for nothing. I know it's TV so has to be taken with a pinch of salt but does this correlate with reality in any way?

There was a guy on 1 episode that went along because his foot was achy after footing a ladder for (claimed) 6 hrs or so. Really old people going along because they'd been unsteady. Numerous bad backs etc

Is there a problem that too many people are using the system that don't need to? Is it getting abused because its free and everyone wants to get they're pounds worth?

Realistically no. The 'simple' stuff (tonsillitis, respiratory infections, ear infections, MSK issues) are now seen by nurse practitioners, physios, pharmacists, PAs.
The stuff that is left is the complex things that need much longer than a 10 minute appointment. And wouldn't fit nicely into a quick TV program.

We live in an entitled society. People demand immediate access without any consideration of the bigger picture. I find those who contribute the least to society, demand the most.
The system is absolutely abused, and it is being held together by the goodwill of clinical staff. I saw 51 patients yesterday, and must have dealt with another 80-100 letters/prescription requests/blood results. BMA recommend 24-25 patient contacts a day MAXIMUM to maintain safe care of patients. I get paid for 8 hours 20 minutes, yet worked for 13 hours yesterday, and will do 4+ hours today on my day off. In every hospital, every GP practice, there is a similar story. I am not the exception to the rule, I am the norm. My wife (also a doctor) talked about moving to New Zealand or Australia. We agreed we would feel guilty abandoning the NHS and want to do as much as we can, for it really is the last half-decent thing about being British. Most of my medical school friends have already emigrated.

Primary care will be the first to fold due to the government plan to utilise more allied health professionals (physicians associates, nurse practitioners etc) and not fund actual doctors. I know multiple fully trained GPs who cannot find a GP job. And as soon as GP fails, considering it does 90% of NHS patient contact, then the true two tier system will start. And I am horrified at the thought because patients will suffer, and patients will die.
 
Associate
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1,302
Why do you think you need to be seen?
I didn't say I needed to be seen just that I haven't been seen by a doctor. My condition as it's mild it isn't a problem, but sometimes it just seems prudent to do things all at once rather than piece meal.
 
Associate
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18 Oct 2002
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Sorry, I forgot I said that,(I did say should not need, slightly different context)
but the principal is that yes they can do a diagnosis over the phone, but if you go to the clinic you get all the results on the same day. They can see how you are rather than just taking your word for it. Up until covid I was seen once or twice a year(2 separate hospitals).
 
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