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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

SGz_Eliminated said:
With your permission! They haven't taken your money as much as you've given them your money to get a place in a queue. Please please please if you don't like it, cancel your order and go elsewhere. Technical difficulties aside they've been abundantly clear its a pre-order and you never get the item when you pre-order something but they take your money all the same because that's how transactions work its basically a 100% deposit on the item. You're entitled to cancel at any time if you're so inclined and get your full money back. People are just angry they don't have their card yet and I get it, I'm also in the queue. But blaming OCUK for something they can literally do nothing about is stupid. All the comments about being more forthcoming, changing this and changing that isn't going to make the darnest bit of difference to when you're going to get your card. You agreed to give them your money when you placed the order, stop acting like they've stolen it, don't like it then refund and go shop elsewhere and who knows maybe you'll get lucky and find a card sooner than you'd be waiting in the queue.
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Already have, a FE should be on my doorstep in about 15 minutes. The thing is they have taken money off everyone without knowing how or when they can fulfil orders, to now put the blame on someone else is just wrong. The link that Gibbo has just put up should be on every product page for the 3080 and 3090 so people know the score upfront, not afterwards when the money has been taken.
 
Quote from @Gibbo on the update thread: "This launch has being our most stressful ever, with demand outstripping supply massively compared to previous launches. Further delays followed due to Golden Week when all the factories close down. As a reseller we do not pick launch dates for products, we follow the schedules provided by manufacturers as to when product information, pricing and buy buttons can go live."

Here's a pro tip for you. Stop taking Pre-orders from people when you don't even know when and how much stock you are getting. Your post comes across as "poor old OCUK" yet you continue to take peoples money and increase your own "stress" and coffers. I'm completely baffled by this. Talk about full of ****
 
nurdle11 said:
Come on guys, do you really want "nothing today" every single day?
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I'm relatively confident that if you paid attention instead of reading with ham slices on your eyes you'd notice that what people want is that Gibbo does deliver updates on what shipments have been made and their size, even with the "approximate sizes" that he uses like small, large, very small, not like the times that people received cards for manufacturers that were not mentioned at all in the updates.
And also that people want Gibbo to stick to the "vocabulary" he himself set up (very small, small, average, large, dream) instead of making words up as he goes ("ok", "close to ok", "close to large", God knows what will come next).
And also that when someone has a question (see for example the doubts about how the pre-built system allocation works) they answer and clear that doubt immediately, instead of letting time pass, rumors pile up, and essentially make them look like they are trying to avoid answering. Why let rumors spread, when you can easily give a reasonable explanation immediately?

The first point in particular, because if cards are arriving to customers from OCuk, but there's no mention of them in Gibbo's updates, it does, indeed, mean that Gibbo is withholding information. Quite literally.
 
u2coop said:
These links should be on every 3080 and 3090 item page. Be honest up front, not when you have peoples money and then tell them to look around the site for details!!
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That seems reasonable.
People could then still choose to preorder, but with the knowledge that it may be next year before they will see their card.
 
PrincessFrosty said:
There should be no cut off point, because any cut off point is denying potential customers a helpful service to get in line and get a guaranteed position. The only caveat as I've said is that very rough ETAs need to be given for pre orders, the people pre ordering now should absolutely be told that ETA on their order is going to be 2021 or 3+ months or whatever. That way if that's unacceptable to anyone then...hot take...don't pre-order. But some people will be fine with that, so give them the option to pre-order.

The idea that some people aren't happy with that deal, so they're like: "well I don't personally like it so NO ONE should be able to have it", is just about as selfish and self centered as it gets. The world doesn't revolve around these people whining, they don't represent everyone. Some people are perfectly capable of separating their emotions and anger about delays from the practical reality of the situation and understand that pre-orders while having potential wait times of 3 months is better than waiting 4-6 months in some kind of weird video card lottery. If other people want to do that then that's absolutely fine, pick your poison, but don't **** on other people as you do it, that's extremely lame.
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You've just described the problem perfectly. OC are NOT giving potential customers the information they need to make an informed choice.

Give potential customers the information and if they still want to order then thats fine.

People suggesting pre-orders should be stopped are not doing it for self gain. Well at least not unless they insist on pre-builds being stopped aswell lol. We have our positions in the queue, even if that queue goes round the block 500 times :p - I can't speak for others but i think customers are being suckered in purposely and for me thats the issue. Either give them the info to make a choice or stop pre-orders. Both will acheive the same outcome imho. Shutting off pre-orders is the easiest option for OC to take though.

Dynarush333 said:
Quote from @Gibbo on the update thread: "This launch has being our most stressful ever, with demand outstripping supply massively compared to previous launches. Further delays followed due to Golden Week when all the factories close down. As a reseller we do not pick launch dates for products, we follow the schedules provided by manufacturers as to when product information, pricing and buy buttons can go live."

Here's a pro tip for you. Stop taking Pre-orders from people when you don't even know when and how much stock you are getting. Your post comes across as "poor old OCUK" yet you continue to take peoples money and increase your own "stress" and coffers. I'm completely baffled by this. Talk about full of ****
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This aswell. If the launch is so stressfull then this continued stress imho is of OC's own making. They are now buried under a ton of pre-orders with no idea how they're going to get out unscathed. I hope they don't print each pre-order. That could quite possibly actually be a ton of paper! :D
 
Echodelta37 said:
Oh...I tried so hard not to respond...

'Selfish and self centered?

Tell me...how is it selfish? It affects me not a jot....I have a place in a queue.

But people who have no idea about this forum may put in a pre-order without the faintest clue about the delay to receiving.

Other retailers do not allow pre-orders, and haven't for some time. Their reputations seem to be doing a lot better than OCUK.

So please wind your own neck in....it is neither selfish nor self centered to question OCUK strategy and lack of transparency. Would you apply the same criteria to every other retailer in the entire United Kingdom?
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Yes it's selfish and self centered to limit other peoples purchasing opportunities because of your own personal opinion.

Other people putting in pre-orders who aren't happy with those pre-orders can cancel for a full refund if they find the terms unacceptable, no harm no foul.

OCUKs reputation is something that they have to manage themselves. They can do that by managing expectations of the people buying by simply putting a rough (over)estimate ETA on the cards saying 3+ month wait or expected 2021. I've always said this the entire time, even before this thread started, that managing expectations is key for their reputation and they OUGHT to do it, but they're not. But doing that and how they maintain their reputation is quite frankly their business, if they want to tank it through managing expectations badly then that's their prerogative. But it's not an argument for closing pre-orders and screwing over people who want to get in a queue.

I also have a pre-order order queue from day one, but if I was coming into the market right now to buy the GPU as many people still are, I'd want to have the ability to pre-order. So you think that my options should be limited to not being able to pre-order because of your lame opinion on the subject? Yeah thanks, that's not selfish and self centered at all. :rolleyes:
 
Unfortunately, OcUK have dug themselves into a huge hole.

Advertising the best access to stock, and their ability to be market leading on allocation, means they have hugely overpromised on their ability to meet the demand... @Gibbo can't then go ino the forum and share delivery numbers or shipping numbers because it would show that their competition are doing a better job of sourcing and shipping out cards.

Nobody thinks, or has ever thought, that OcUK are the manufacturer. To suggest we have is gaslighting.

All we want is some transparency.
 
@Gibbo what we would all like is an idea of what's coming in each week. Maybe a post every Monday of expected stock something like.

Monday no stock due
Tuesday small MSI mix, ok EVGA mix
Wednesday no stock due
Thursday very small Gigabyte
Friday small Asus, very small Zotac

This would be much better than the random posts you currently do.
 
PrincessFrosty said:
Yes it's selfish and self centered to limit other peoples purchasing opportunities because of your own personal opinion.

Other people putting in pre-orders who aren't happy with those pre-orders can cancel for a full refund if they find the terms unacceptable, no harm no foul.

OCUKs reputation is something that they have to manage themselves. They can do that by managing expectations of the people buying by simply putting a rough (over)estimate ETA on the cards saying 3+ month wait or expected 2021. I've always said this the entire time, even before this thread started, that managing expectations is key for their reputation and they OUGHT to do it, but they're not. But doing that and how they maintain their reputation is quite frankly their business, if they want to tank it through managing expectations badly then that's their prerogative. But it's not an argument for closing pre-orders and screwing over people who want to get in a queue.

I also have a pre-order order queue from day one, but if I was coming into the market right now to buy the GPU as many people still are, I'd want to have the ability to pre-order. So you think that my options should be limited to not being able to pre-order because of your lame opinion on the subject? Yeah thanks, that's not selfish and self centered at all. :rolleyes:
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Despite your attempt to make it a personal issue, answer the question at the end please?

Is every single other UK retailer 'selfish and self centered'? Because OCUK are way out on their own on this one.

Not me, you or any other forumite.....Every...Single...Other...UK...Retailer...is being selfish and self centered?

Or have they made a sensible, stock based decision that is honest, transparent and expectation based?
 
RobWaudby said:
@Gibbo what we would all like is an idea of what's coming in each week. Maybe a post every Monday of expected stock something like.

Monday no stock due
Tuesday small MSI mix, ok EVGA mix
Wednesday no stock due
Thursday very small Gigabyte
Friday small Asus, very small Zotac

This would be much better than the random posts you currently do.
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They would do that if he had the information a week in advanced, which they usually don’t.
 
Bazz21uk said:
You've just described the problem perfectly. OC are NOT giving potential customers the information they need to make an informed choice.

Give potential customers the information and if they still want to order then thats fine.

People suggesting pre-orders should be stopped are not doing it for self gain. Well at least not unless they insist on pre-builds being stopped aswell lol. We have our positions in the queue, even if that queue goes round the block 500 times :p - I can't speak for others but i think customers are being suckered in purposely and for me thats the issue. Either give them the info to make a choice or stop pre-orders. Both will acheive the same outcome imho. Shutting off pre-orders is the easiest option for OC to take though.
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Exactly, im not sure how I or others are being 'selfish' by suggesting that this is a route they take, it would decrease the amount of anger/bad will directed at OCUK(and therefore the added stress Gibbo mentions) and give them a chance to catch up with their back-orders for the cards already queued up, even if it's a month or two month break and then they start taking back-orders again I feel like this would make a world of difference.
 
PrincessFrosty said:
Yes it's selfish and self centered to limit other peoples purchasing opportunities because of your own personal opinion.

Other people putting in pre-orders who aren't happy with those pre-orders can cancel for a full refund if they find the terms unacceptable, no harm no foul.

OCUKs reputation is something that they have to manage themselves. They can do that by managing expectations of the people buying by simply putting a rough (over)estimate ETA on the cards saying 3+ month wait or expected 2021. I've always said this the entire time, even before this thread started, that managing expectations is key for their reputation and they OUGHT to do it, but they're not. But doing that and how they maintain their reputation is quite frankly their business, if they want to tank it through managing expectations badly then that's their prerogative. But it's not an argument for closing pre-orders and screwing over people who want to get in a queue.

I also have a pre-order order queue from day one, but if I was coming into the market right now to buy the GPU as many people still are, I'd want to have the ability to pre-order. So you think that my options should be limited to not being able to pre-order because of your lame opinion on the subject? Yeah thanks, that's not selfish and self centered at all. :rolleyes:
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Thats all well and good but we've discussed in this thread the difficulties of cancelling with different payment options such as credit.

People shouldn't be called selfish or self-centered when all they're doing is looking out for the next person to fall into the trap. If we could sit on the web page and warn people ourselves then we would :P

The fact of the matter is if you join the queue now then you will likely still be in the queue when stocks normalise everywhere else. OC will still be taking pre-orders when other retailers are in-stock. Long pre-order queues don't work when at some point things will get on track and OC might not receive as larger share of GPUs as they hoped. Going by things so far i would even say its unlikely for OC to get close to the amount of other competitors :(
 
I noticed my Strix waterblock that was originally set to ship by mid October has been delayed to the end of November, wonder if that also means that production of Strix cards is expected to ramp up by the end of November as well.
 
Why are none of you bugging nvidia for those dates? They're the ones who can't make enough GPU's. Our chips haven't even rolled off the production lines.

I'm happy with my preorder, just sit back until the card arrives for chrismas and have some popcorn watching the forums melt down.
 
Bazz21uk said:
You've just described the problem perfectly. OC are NOT giving potential customers the information they need to make an informed choice.

Give potential customers the information and if they still want to order then thats fine.

People suggesting pre-orders should be stopped are not doing it for self gain. Well at least not unless they insist on pre-builds being stopped aswell lol. We have our positions in the queue, even if that queue goes round the block 500 times :p - I can't speak for others but i think customers are being suckered in purposely and for me thats the issue. Either give them the info to make a choice or stop pre-orders. Both will acheive the same outcome imho. Shutting off pre-orders is the easiest option for OC to take though.
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There is no choice, there's no other businesses taking pre orders that I've found and if there was then pre order queues would soon inflate as people try and jump on the queue to try and get near the front. None of which gets you your card faster because the entire supply chain is F'd in the A. And you can cancel your pre order any time you please, so let's not pretend that it's people being suckered into things, if you don't like your position in the queue then just cancel and get your money back. Let's just skip the niceties here and go straight to the bottom line, people want to moan about the state of affairs but they don't want to cancel because they know full well that to get your card as fast as possible you need a preorder queue position as all the preoders are filled first. If there was a better informed choice to go and get people would cancel and go get it, but they're not because there isn't.

Sick of people parading around pretending like they can dictate how other people do their shopping as if the world revolves around them. It's really simple, give people the option and let them choose.
 
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