Let me tell you about my last order with these charlatans.
Few months back I decided to change to AMD, so I bought the motherboard, CPU, RAM, PSU and waterblock at same time (I already have my 1080ti which has it's own waterblock on it) from these guys.
All arrived fine, but the CPU block was 'Intel'? In fact, it was an Intel block that was much cheaper than the AMD one I had ordered? Called them up about it (now, one would think if I was ordering an AMD system, then why would I need an Intel block?), well, they refused to believe me unless I sent them a pic of the 'unopened' product, of which I did. Few emails back and forth and I got an apology saying it was a 'stock error'. Fair enough, sent back, at my cost first, as they refused to still believe me. All good, refund for postage returned, and replacement on way, guess what? Same block came back!

Yeah. So after going through same process again, I eventually got the block I ordered, bearing in mind it was £149, and the one they sent me, £39

Not soon after (and I should have learned), I had run out of tubing, so I placed an order (per meter) for 4 x 1/2OD. Order arrived next day, and 2 x was what I ordered, aka 1/2OD, the other 2 was 3/4OD, why???!! I gave up and didn't bother complaining as I just had enough to do. Yeah, one gets tired, oh, I'm still waiting on an apology.