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*** NVIDIA GEFORCE RTX 3090 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

BetwixtThoughts said:
How are people getting these updates? I’ve not even received the email telling me of my initial queue position, I’m certainly not getting updates.

Do I have to register for them or something?
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I think I ordered around the same time as you and I'm not getting updates either. I think I read somewhere they were only doing queue updates for 3080s, but it could be just the cards with a lot of back orders. I don't think there were many for the 3090 suprim, compared to 3080s anyway.

But you can contact them or post a webnote asking for an update
 
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ScottiB said:
Manufacturers don't honour pricing. Pricing is issued as stock arrives. When Gibbo says that we are losing money on every launch day pre-order that we ship now he's not exaggerating. There's a dialogue going on between Gibbo & Nvidia regarding this but, frankly, I'm not hopeful that Nvidia have any power to get the pricing back under control.

As for the local reps, we still talk to them on an almost daily basis but Asus is a typical Taiwanese company with a strict chain of command and these guys are just doing what they are told to do.
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OCUK must be under great pressure to ask for delta paynents from.us, or to cancel orders. Losing money on a sale...no one can expect any business to accept that. I know you want to retain the customer relationship. It must be worth much more to you than I realised.
 
denigor777 said:
OCUK must be under great pressure to ask for delta paynents from.us, or to cancel orders. Losing money on a sale...no one can expect any business to accept that. I know you want to retain the customer relationship. It must be worth much more to you than I realised.
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Delta payments, after someone has paid for an order? I don't think that's legal. If OCUK take the money for an order at the moment an order is completed then they are obliged to deliver that order for the contractually agreed price.

If they or any other seller don't want to do that then they should not take money for an order until it ships and have a clause in their T&C saying that prices are subject to change until then.

I have very little for sellers being out of pocket that take money from people literal months in advance of the product actually being delivered.
 
Richdog said:
Delta payments, after someone has paid for an order? I don't think that's legal. If OCUK take the money for an order at the moment an order is completed then they are obliged to deliver that order for the contractually agreed price.

If they or any other seller don't want to do that then they should not take money for an order until it ships and have a clause in their T&C saying that prices are subject to change until then.

I have very little for sellers being out of pocket that take money from people literal months in advance of the product actually being delivered.
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Sorry but you are wrong, the T&C which the customer agrees to on purchase state that the contract isn't accepted until the goods are shipped. Consumer rights legislations have changed a lot in the last twenty years with more understanding of the online marketplace. Very few etailers class payment/order confirmation as the acceptance point. Most set it to dispatch or even delivery.

ScottiB said:
As long as the statutory rights are not infringed. i.e. if a company was to set a refund deadline, start the 'unwanted return' timer before the goods are delivered, start the warranty period before the goods are delivered...that sort of thing, then the company is not doing anything wrong by taking your order without a firm delivery date. It's not like we haven't told the customer that it's a pre-order.

We can set the contract acceptance point at any point from payment to delivery within terms & conditions. We just happen to use the same terms as Amazon UK and I'm sure that Amazon's army of lawyers have gone over their T&C with a fine tooth comb for every region in which they operate.

The customer retains all of the power in this arrangement. Wait for the goods or have a full refund, we're not imposing any limitations or additional hoops for the customer to jump through either way.

We're not misleading anybody, we contacted customers early on to state that the order was a pre-order, we weren't able to give an ETA and if they wanted to cancel put your name & order number is 'this' form and we'll process that as soon as we could.

consumer law exists to protect people from misleading sales tactics and infringement of statutory rights.
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We obviously couldn't just charge a customer extra for a product (that breaches their statutory rights) but if the cost price/sell price delta became too extreme we would be within our rights to cancel the order or even contact the customer and give them the option to pay the delta. Obviously, we've been doing all we can to avoid that situation so far.
 
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ScottiB said:
Sorry but you are wrong, the T&C which the customer agrees to on purchase state that the contract isn't accepted until the goods are shipped. Consumer rights legislations have changed a lot in the last twenty years with more understanding of the online marketplace. Very few etailers class payment/order confirmation as the acceptance point. Most set it to dispatch or even delivery.
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Hmm, it's pretty outrageous if that is true and stores can just play with people's money like that, taking payment immediately even if the delivery date is 6 months or more away. A buyer completing an order where payment is taken form them should constitute a contract at that moment and anything else is imo unethical..
 
Richdog said:
Hmm, it's pretty outrageous if that is true and stores can just play with people's money like that, taking payment immediately even if the delivery date is 6 months or more away. A buyer completing an order where payment is taken form them should constitute a contract at that moment and anything else is imo unethical..
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It's likely because both parties have agreed to the same terms at the time of sale, also theres an easy out if the customer wants their money back, no one has been blinded into a dodgy contract :)
 
Richdog said:
Hmm, it's pretty outrageous if that is true and stores can just play with people's money like that, taking payment immediately even if the delivery date is 6 months or more away. A buyer completing an order where payment is taken form them should constitute a contract at that moment and anything else is imo unethical..
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the reseller isn't always able to control the order place part, which is why the rules are as they are.

The customer has the right to have their money back at any point up to acceptance of the contract, and afterwards under certain circumstances.

Whilst I understand what you are saying, it is a very pessimistic view of how & why resellers exist. Lets be honest, we aren't exactly raking in interest on your money, it's just sat there...business current accounts are pretty much 0%, I'm actually surprised that they haven't moved to negative percent by now.
 
Space Monkey said:
It's likely because both parties have agreed to the same terms at the time of sale, also theres an easy out if the customer wants their money back, no one has been blinded into a dodgy contract :)
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ScottiB said:
the reseller isn't always able to control the order place part, which is why the rules are as they are.

The customer has the right to have their money back at any point up to acceptance of the contract, and afterwards under certain circumstances.

Whilst I understand what you are saying, it is a very pessimistic view of how & why resellers exist. Lets be honest, we aren't exactly raking in interest on your money, it's just sat there...business current accounts are pretty much 0%, I'm actually surprised that they haven't moved to negative percent by now.
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I'm not arguing and some of my views are undoubtedly based on my own ignorance of the specifics to the UK market developments (my local regulations are somewhat stricter and more clear cut), so thanks for educating me. I understand you aren't raking in money on interest, but at the same time you HAVE people's money. The buyer has paid, does not have a product and that money is doing nothing other than sitting in an account that is not theirs and so that money is not working for them. Not only that, but they have no idea when they are going to receive the product they paid for and don't even yet have a contractual agreement.

I am not blaming that on OCUK, but it's certainly a sign of how crappy the retail market has got.
 
ScottiB said:
How is 3080/3090 supply in "Utopia"? ;)
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Awful Scotti, I should change that location name to Un-topia based on the number of GPU and Zen3 hardware allocations we have gotten this generation. :(

I did manage to completely randomly bag a Gigabyte 3090 Gaming OC customer return for the equivalent of £1250 though last month (I randomly clicked on a hidden product page accessible only by Google search and it was there ready to be ordered, was a real wtf moment), so I can't complain too much. :D

Future purchasing strategy for all launches: order fastest card, wait jowever long it takes to arrive, and only then then sell old card. Repeat until I die of old age. :p
 
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