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*** NVIDIA GEFORCE RTX 4090 STOCK SITUATION & OcUK YOUTUBE REVIEWS - NO COMPETITOR DISCUSSION ***

I found it interesting that you didn't start with Any stock of Asus TUF 4090's. This was my only interest. Hopefully they will arrive in high quantity.
they need to be at least 500+ units. I wonder if NVidia deliberately stock low levels of Founders Editions to keep prices over inflated. Pretty Scummy practice.

I belong to a discord that shows how many PC players are playing what game. 462K would upgrade if they could actually get a 4090.
And yet stock levels are what? 1k units a month per retailer.

If NVidia had 20K+ of the founders Edition units yesterday, they would be sold out by 5pm. Not 5 minutes.
So :mad: with this industry and its practices.

Our indications were this SKU was the one that was been targetted by BOTs and Scalpers, as such we put it live and then pulled it 2s later, so most people never spotted this product go live, in that fraction of time we sold over 3/4 of the stock, a whopping 30pc.

What people need to realise is I CANNOT get 500pc of one single card, Asus probably had like less than 150 units for the entire UK and then shared them out and now won't ship any more due to lack of margin on entry level product, deja vu 3080 all over again.

We did well to nearly have 1000 cards for launch day, we've now shipped around 850-900 units out, probably one of the best performance in the UK even though our website was trying to make life difficult for all.

These short stock situations, scalping is all extremely annoying for us and the genuine customers, launches on GPU's just seem a nightmare now, I wish for the day of GTX 970 again where I had like 5000 cards on day one, now were lucky to get 1000 cards and there is like ten fold demand, maybe manufacturers need to be delaying launches a lot more and stock piling.

CPU launches are not an issue as demonstrated with the Ryzen 7000 series, of which we have now shipped over a 1000 units and not had a single issue and having thousands secured for stock was done and in our warehouse.

So yes I agree with you, it really is not easy, but at the same time these newer GPU's are extremely complex they are vastly different to the GPU's old, for a starters they have 24GB VRAM compared to 4GB, the actual GPU is vastly bigger and the coolers are much bigger, so the resources to make these new products is on a whole different scale and yet demand seems to continue increasing, apart from the 3080 blip, but 4090 we knew it would be good, but again demand was above expectations of what anyone could anticipate for a £2000 GPU.

We will keep pushing and looking for ways to improve and hopefully the rest of the GPU market will do so as well.
 
How many of the Strix cards over-sold?

Around 50 cards over-sold, more stock is expected more or less weekly in small quantities over coming weeks, hopefully they will be cleared by middle November.

Hi @Gibbo! I got an order confirmation for an Asus TUF OC placed at yesterday at 15:04, no shipping info so I'm assuming this will be in the next batch?

TUF OC over-sold by around 20 units, so we would hope to have cleared those back orders by end of this month. :)
Is there still a possibility to change from an ordered card to the me of the remaining? I take it any exchange would be done at current prices and not as they were yesterday?


What brand did you order as we do have some limited options. :)
 
You would think that they would ship more cards than one from 2014, especially considering PC gaming has gotten a lot more popular since then.

Yep but as I mentioned VRAM alone there is 5x more VRAM on a 4090 compared to a 970, then other complexities, resources for coolers and I guess maybe it takes 5-10x longer to make a 4090 compared to a 970, I am guessing of course but the 4090 is a whole different ball game, let us hope shipments can ramp up fast and the demand can be met sooner rather than later. :)
 
So my OCUK experience really has been a bit of a rollercoaster!
The Low of everything not being buyable within the first minute.
The High of finally checking out a Inno3D.
The Low of finding out it has been Oversold.
The High of being able to upgrade to an in-stock Zotac.
The Low of being hung up on by CS, saying i'm wrong :confused:

Just to say, despite the fluctuations in the situation, I do appreciate the help from everyone, must be mad in the office right now. Hopefully I can get something sorted soon :cry:

Getting our sales manager to give you a call on your mobile. :)
 
@Gibbo I ordered a MSi Gaming X, Got confirmation email before 3pm. No delivery email yet though, can I assume it's not processed yet or I missed the first batch?

First batch be missed I am afraid to say, 5 just got delivered but I've no idea if that will cover you and we are expecting more of those next week and week after.

@Gibbo hey sorry yet again for bothering you, but Any rough idea of when I'll know if my suprim x order is a no go? Is pm'ing my order # an option to see if I'm even close or is that not how it works? Sorry again, I'm sure these launches are hell for you ^_^'

The stock as planned arrived and all orders should ship out today! :)
 
Morning Gibbo, I ordered a Zotac Trinity, I did call this morning at about 930 but told very bluntly NO option to change, are there still options open for this?

I will drop you a PM requesting your order number and mobile number, I will try to change for you, if I fail I shall request our sales manager gives you a call to sort for you. Amazon payments are causing issues, but debit/CC and paypal payments can be ammended.
 
@Gibbo I had a pre-order on an MSI Suprim Liquid X but finance was declined. Is it possible for me to change my payment method and pay in full?

Can't get through to customer service on the phone (been on the phone for over half an hour now and haven't even got to speak to someone yet)

There is no Suprim X Liquid available at moment so were not taking any orders on those I am afraid not until we get confirmation from MSI of quantity expected to ship.

@Gibbo can I not change my order when you say you have plenty of stock of those?

What did you order please?
 
Damn. Kicking myself for not just paying in full when I had the chance now

I'm guessing there's no idea on when the next chance to try and order a 4090 will be?

Maybe later this month, we are expecting brands like Palit and PNY to potentially land. Other brands probably November onwards.

I'm still in the dark as to what 'undefined' even means for the suprim x I ordered, I've had no formal order confirmation apart from an amazon pay payment processing email and the money taken from my account so I have no idea where I stand in all this. Sorry for being a bother just very confused over here.

This seems limited to Amazon payments, it seems when using Amazon payment it needs two servers to be in sync and due to the load yesterday this created some issues and as such those orders never made it to us complete.

Speaking to our sales manager the most reliable payment method is debit/credit card, these payments can also be adjusted should you wish to change an order easily.
Not your problem but its a problem the new site has highlighted to us with yesterdays launch.

I'd advice you give the CS team a call this afternoon as the wait times are upto an hour on the phone at moment due to lots of people calling in as there is quite a few orders with this issue I believe. On the cards where we will still have some stock aside they will try and put your order through manually on an undefined order.
 
I'm still in the dark as to what 'undefined' even means for the suprim x I ordered, I've had no formal order confirmation apart from an amazon pay payment processing email and the money taken from my account so I have no idea where I stand in all this. Sorry for being a bother just very confused over here.

See my reply above, sales manager informed me it seems to be an Amazon payment issue, best to contact CS to try and put your order through manually. Amazon payments seems to glitch when the site is under heavy traffic.
 
Seems I'm not alone, I received confirmation of my order (MSI GeForce RTX 4090 SUPRIM X) and payment was successfully taken, DPD Next Day was also confirmed but I have had no shipping information, DPD do not have a parcel on the way for delivery today.

Can you please let me know if I will receive the card today?

You should yes! If you have no shipment notification by 3pm please give CS a call. :)
There is still 19 orders left to ship and I see one of the Names is Andrew with surname starting with P and ending in E, is that you? If so your in the shipment queue. :)
 
Does that mean that one of my three undefined orders before 14:45 will have had had stock allocated to it or am now without an order? Please PM if necessary.

Unsure on that, do you have any order numbers? Dropped you a PM.

Hi, yes that is me, thank you for letting me know, so I should expect it tomorrow then instead?


Yes it should ship within next couple of hours I'd suspect.
 
@Gibbo

My order is also undefined and I did it through Amazon Pay.
So not only I chose the card with the most units oversold (cheap Inno3D), but maybe my order isn't even completed? :(

Not sure on completion status, I think basically Amazon failed to complete but instead of informing the customer it has failed to transaction it has not emailed customers and just remained as undefined. :(

Gibbo, last question I will bother you with ……. are all Inno3D stock shipped already? Not sure if that’s something you would be able to find out but worth an ask.

Yes all Inno3D stock has shipped, no more due until next month.
 
That's a lot better than I was expecting actually

Will that stock be announced before it goes on sale or do I just need to start checking the site every day? I know we can setup stock notifications but I'd be amazed if the cards don't sell out by the time I've seen the email and got to the site

No announcements I am afraid until maybe 1-2 hours before so simply because it just brings extra attention to the site including the likes of bots and scalpers so any heads up will be given but only an hour or two at best.
 
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