*** NVIDIA GEFORCE RTX 4090 STOCK SITUATION & OcUK YOUTUBE REVIEWS - NO COMPETITOR DISCUSSION ***

[Gibbo]

Cheers Gibbo, all sorted with a very nice gentleman on the phone.

Thanks very much! Great stuff!

Glad we got there in the end, enjoy the card.

 

[Gibbo]

But I can't use my preferred bank with you either as it won't authorise the payments - Amazon Pay is the only way that works.

You can still use it on our site and it should work fine, but yesterday Amazon had the issue and hence the issue. Were just not recommending it right now because of the issue caused.

 

[Gibbo]

I spoke to someone over the phone about the issue with amazon pay, and was basically told that nothing can be done and I will have to just watch for stock refills, yet here on the forums people are being dealt with on an individual basis, is there any chance I can have some clarity as to options?

Hi there

What card did you attempt to order, and sorry about the Amazon issue.

 

[Gibbo]

the card I ordered was the MSI 4090 Suprim X, and all good, it's clearly not the fault of Overclockers.

Sent you a PM.

 

[Gibbo]

I went through Amazon Pay - I couldn't pay through the OCUK website - and my card is supposed to be arriving in half an hour or so. I hope.

Not every Amazon pay failed, if you have a tracking number, then you have a card on the way.

 

[Gibbo]

Everyone ordering a 4090 seems to caused my non 4090 order to be delayed

@Gibbo Anyway I can confirm this?

Which card did you order please?

 

[Gibbo]

I didn't order a Card

Components Check (AM5/7950X)

I heard it in a Jayz2cent vid so maybe he mispoke or I heard it wrong and he actually ment 4600mhz. Did seem odd at the time so I will have to check at some point. Probably was talking about limits for 4 DR sticks. These are more difficult to drive, so motherboard vendors are being very...

forums.overclockers.co.uk

I ordered a whole new system without a graphics card (Waiting for AMD)

I cannot see system orders sorry, I'd advice you send a ticket/webnote in but it could just be a case that the system is been built and tested.

 

[Gibbo]

Can we have this thread pinned and the 3080 and 3090 stock situation de-pinned.

It shall be pinned eventually yes, but whilst it is fresh and at the top there is no need to, plus its more likely to be spotted whilst it is not pinned.

Yes the other two shall be unpinned.

 

[Gibbo]

Hi there

The marketing team decided to do an unboxing video to rule all unboxing videos on the 4090, we unbox 12 different cards in one video, weigh them, measure them and show the details of each card:

8 Pack review as well with a 6GHz 7950X so the 4090 can truly stretch its legs!

The unboxing video may still be processing for some so check back later to watch it, but it shows every card we had stock of in detail including the Aorus cards.

 

[Gibbo]

Can I buy one of open but not used cards, I assume these cant be sold as new now

All been spoken for by staff and R&D I am afraid.

 

[Gibbo]

Reckon we'll get ever get RRP stock in? Guessing it still depends on the pound and supoly/demand

Hard to say but a couple of AIB's have already increased the RRP SKU by $50 and even with the increase have committed to very little or no volume. AIB's have a lot more margin in OC parts and as such 99% of their shipments will be on those parts.

 

[Gibbo]

I also ordered one of the zotac trinity non OC, I’m presuming as I have had no delivery yet that I’m one of the ones on back order now, is there any others left I can consider swapping to if possible please?

Sent you a PM.

@Gibbo
I also ordered the 4090 Zotac Trinity card while it said it was in stock.

My money has been taken but my order has not moved past 'ordered' yet. ORDER ID: ST5140656

I opened a support ticket but have heard nothing for 36 hours! Ticket ID: 438251

Can I please get an update as to what is going on?

Trinity none OC over sold the next batch of those is due in November.

I ordered a MSI Suprim X, order went through, got confirmation, money was allocated, then this evening Overclockers UK just cancelled the order!?!? What the hell is going on!

Overclockers has cancelled no ones order, it is Amazon who is cancelling orders not us, due to them have an issue their end with Amazon Pay, we unfortunately never even got to see your order and then Amazon have automatically cancelled the failed order their end without informing ourselves as we never received the order and without informing the customer sooner.

I think Amazon rejected payment for some orders but never sent out an email letting folks know it had failed.

Correct Amazon failed, then Amazon failed to communicate the failure, until 24 hours later.

 

[Gibbo]

Hopefully I'd already started doing the prep work for a brand new rig to contain the monster. I put my ticket in as soon as I saw it so maybe Gibbo or one of the other CS folks will be able help.

I've sent you a PM, but I think that is the last Suprim X and last of all MSI stock after this so we cannot help any more Amazon orders out, we are really sorry but OcUK is totally not to blame on this one as Amazon never sent us the order details and at the same time Amazon never informed the customer of the failure, not until 24hrs later.

@Gibbo
(Good morning haha)
Got off the phone yesterday just before 5 with customer service, and they assured my order was allocated among the last remaining 4090 Suprim X cards. That said, I haven't received any update to my order status as of this morning - I'm not sure whether this is to be expected or not since I have DPD Saturday.

Is it possible to have any clarification on this?

Cheers

I've sent you a PM, there is still a handful waiting to ship.

@Gibbo

I ordered a MSI GeForce RTX 4090 Gaming X Trio while it was in stock on the 12th, paid via credit card, not Amazon.

My money has been taken, but my order still hasn't moved past "Ordered" yet, even though I also paid for next day delivery.

I have tried submitting a support ticket (438258 + 440101) and have also tried calling for an update but just ended being on hold for over an hour with no one answering the phone.

Please can I get an urgent update on the status of my order. I paid over £2100 with nothing currently to show for it. Order Number: ST5140806.

Thanks,
Juanita

MSI Gaming X over-sold by around 25 units, we have 10 units due to arrive today so its possible your order could ship amongst those 10, your in the queue, we hope to have more land next week as well. Sorry you missed out on the first batch and the website was not updating fast enough.

@Gibbo
I also ordered the 4090 Zotac Trinity card while it said it was in stock.

My money has been taken but my order has not moved past 'ordered' yet. ORDER ID: ST5140656

I opened a support ticket but have heard nothing for 36 hours! Ticket ID: 438251

Can I please get an update as to what is going on?

I've sent you a PM!

 

[Gibbo]

How do they oversell??
Why wasn't I told about this after spending over £1800?
You literally took my money and said nothing.

Why have I not been given the option to refund?

What payment method did you use please?

 

[Gibbo]

Visa. Also I haven't received you PM

You have now.

@Gibbo I ordered an Inno3D GeForce RTX 4090 X3 on the 12th and have yet to have any update on the order.

I did reach out to your customer support team yesterday, but have not had an update on that yet.

Can you let me know the status of my order, please?

I pray you have not over-allocated here, as the exact same thing happened when I ordered an RTX 3070 on the day they released!

Yes all Inno3D cards have over-sold, were expecting more in November, if you happy to wait, if not please request a refund and apologies but to many were ordered simultaneously for the website to update.

Hi
I ordered a zotac trinity but still have had no updates on order. Am I one of the unlucky ones who are on back order now?? Or are they just running behind? I have raised 2 tickets and have had not response on either. Its a lot of money to pay out and have been told nothing Order number

​

Please don't post order numbers. I've dropped you a PM.

 

[Gibbo]

So this is what us unlucky AmazonPay sods get as an email after two days...

You should have had an email from Amazon 24hr later, confirming us the Merchant never got the order in the first place.

 

[Gibbo]

I did, but I still expected at least a "sorry" in the email to us Bezo bozos.

We can only apologise for this, our management has a call with Amazon Pay later today to basically let them know what we think of them and the mess they caused.

 

[Gibbo]

Hi @Gibbo, new poster here and I’m assuming one of the unlucky ones that missed the first batch of Zotac trinity non OCs. I was just wondering if the second batch due in November would cover the amount it oversold by or could I be waiting for the third round ?

Second batch is due November on those.

 

[Gibbo]

Hi @Gibbo
Sorry for writing again, but I think you might have missed my message from yesterday. Can I swap my Trinity Non OC?

I've sent you a PM.

 

[Gibbo]

Hi there


For those contemplating which 4090, we have made an unboxing video to rule all unboxing videos and 8 Pack has reviewed and tested a card:

Enjoy, please give a thumbs up, subscribe and share if possible.