OcUK GUIDE TO ORDERING YOUR AMD 9070 GRAPHICS CARD TODAY AT 14:00

[Case1987]

I was prepared to pay £629 because I got a good price for the 7900XT,but I'm not paying £650 for a card that was £569 less than a week ago

 

[hornetstinger]

WOW. I just got a notification my payment was cancelled by my card holder.

You can simply re-order it at the much higher price

 

[Venali]

I was prepared to pay £629 because I got a good price for the 7900XT,but I'm not paying £650 for a card that was £569 less than a week ago

If you're able to wait, wait. AMD cards generally go down in price quite fast. (within a few months) This gen may be different though, but unless you're really hurting for a card better not to pay this kind of price.

 

[btrudgill]

The higher prices are making me feel better about securing a pre-order for the nitro+ at £699.

 

[Taff072]

I think someone from OCUK has to come here & possibly look into the cases of people who ordered the GPUs on the day who haven't had any update or correspondence about what is happening

Having sent in three tickets & still not one reply since Saturday - its not the Biggest priority in life & I get that but when people understand what is happening then its easier for them to know if & or when they are getting a card which will be dispatched soon

Just this second got shipping notification. Awaiting DPD collection.

 

[morguk]

Well I created a ticket and 1 min later it's shipped, crazy coincidence or maybe waiting for people to complain to get their orders moving? I dunno either way I'm happy

 

[mnc fear]

Just got an email saying my order is shipped & should be here within two days

Good times - hopefully they are getting to the ends of the backlog & have assigned someone to answer the tickets offering updates

 

[steveyh25]

Ordered a Sapphire XT on Friday morning when they came back in stock for an hour or 2 but don't even have a confirmation e-mail... not sure if I should expect anything to be shipped at this point? I checked out as guest as I was in a hurry... I paid with card, confirmed it in my app, but payment has not yet been taken from my account. To add insult to injury the prices have now increased again - I'm not sure if I should be re-ordering if they come back in stock

 

[SteveBA]

Yup, even though Amazon pay said the payment was taken, my credit card showed the payment was taken and my OcUK account said the order was confirmed, OcUK have cancelled my order claiming payment failed. So I now have no GPU and no order. This is a complete joke. I only used Amazon Pay because the site was crashing non stop on the payment page. This isn't how to treat customers @Gibbo.

 

[hornetstinger]

Yup, even though Amazon pay said the payment was taken, my credit card showed the payment was taken and my OcUK account said the order was confirmed, OcUK have cancelled my order claiming payment failed. So I now have no GPU and no order. This is a complete joke. I only used Amazon Pay because the site was crashing non stop on the payment page. This isn't how to treat customers @Gibbo.

daniel owen had a video about the order completion, payment, order cancellation and refund thing going on.

 

[btrudgill]

Yup, even though Amazon pay said the payment was taken, my credit card showed the payment was taken and my OcUK account said the order was confirmed, OcUK have cancelled my order claiming payment failed. So I now have no GPU and no order. This is a complete joke. I only used Amazon Pay because the site was crashing non stop on the payment page. This isn't how to treat customers @Gibbo.

I had similar with my CC. 2 failed payments, which showed as 2 payments and 2 refunds on my CC. I managed to get a pre-order through with paypal in the end.

 

[SteveBA]

daniel owen had a video about the order completion, payment, order cancellation and refund thing going on.

About OcUK? I know someone who had this happen on another UK store.

 

[hornetstinger]

About OcUK? I know someone who had this happen on another UK store.

I don't know who he was talking about, just one of his videos.

 

[Case1987]

If you're able to wait, wait. AMD cards generally go down in price quite fast. (within a few months) This gen may be different though, but unless you're really hurting for a card better not to pay this kind of price.

I'll just see what the price is when the next cards are for sale then decide what I'm gonna do then

 

[Lleot]

Can someone explain this to me?

By his own conclusions....

Not a paper Launch, okay....
46% of all GPU's sold were at MSRP, Right....

So its just really weird, he's screaming at the camera, AMD did bad.... and yet the only thing that he can point to was that a small number of the highest end versions sold at 42% above MSRP, that's ridiculous, yes... but what do you want AMD to do about that? Do you want them to chastise their partners for making over priced versions of the cards?

Other than that i don't get it, its a lot of noise, a lot of performative anger and there doesn't even seem to be a reason for it.

Problem is whats to stop companies from doing a £100 price point for "MSRP" if only a set percentage at launch will actually hit that price? Get tons of great reviews based off the "price" and then there is no permanent product at that price is deceptive.

 

[OmaLan-RF]

So for exapmle the Reaper started at £579 then £629 and now £649 and this my hurting some of you`re feelings but the problem is the consumer, they are buying the cards no matter what price they are. This in turn allows AMD / Retailer to see what the maeket is doing and upping the price. The answer is simple, Stop buying cards at inflated prices. New Gpu`s are coming on a yearly basis now. You take the chance of pre-ordering a card on the basis of a certain price and the retailer has you`re money but you dont know when you are gonna get the card, again stop doing that. You know what you`re doing before you do it.

 

[mnc fear]

its not about OCUK - it was another UK store

One thing I will says is that they don't take orders when there aren't cards in stock

As soon as the stock was out the system wouldn't let you purchase

That is FACT

Any moaning I did was for lack of updates on orders but I knew it was pandemonium & just needed someone to answer webmail's

 

[Gibbo]

Yup, even though Amazon pay said the payment was taken, my credit card showed the payment was taken and my OcUK account said the order was confirmed, OcUK have cancelled my order claiming payment failed. So I now have no GPU and no order. This is a complete joke. I only used Amazon Pay because the site was crashing non stop on the payment page. This isn't how to treat customers @Gibbo.

This is why we advice against using Amazon, in this very guide on the first page!

Amazon takes the order, charges the order but never sends the actual order to us, they will then just issue a refund a day or two later. It is not an OcUK issue, it is an Amazon issue, we never see the order as they never send it us.

They did the exact same on 3080 situation, but it was 100's, Amazon checkout struggles with high demand products, to the point it just seems to give up, but take the money but never sends an order or communicates with the reseller (us) and when it realises it just auto refunds by 48hr later.

Apologies but its not OcUK error and is why we advice against Amazon payments as per the first page of this buying guide.

 

[SteveBA]

I had similar with my CC. 2 failed payments, which showed as 2 payments and 2 refunds on my CC. I managed to get a pre-order through with paypal in the end.

Yes, but this wasn't a failed payment. Payment had gone through on my card via Amazon pay, I had a confirmed order notification and my account showed the order as confirmed.

 

[humbug]

I think GN Steve was right in that the reasoning behind these price rises are immaterial when it comes to the consumer - in the past it was normal to pay up to 5-15% extra outside XOC AIB models (as he outlines in the video), but now that margin is doubled at least, it's a bit daft. Whether this is down to TSMC, AMD/Nvidia, AIBs, distributors, retailers, whatever, it doesn't matter. It's still egregious and he's right to call it out.

It seems like there's a massive web of internal politics going on the entire supply chain, and the dung is rolling right down onto the consumer. Simply saying "don't buy" isn't a real solution, because the people who aren't posting about this on forums (probably, what, 90% of people buying dGPUs) are going to see the prices, shop around, and buy the cheapest one (like you would do anything else), without knowing that the cheapest one is overpriced.

It is immaterial to the consumer, yes he's right about that, but to use that as an excuse for his own willing intellectual dishonesty is asinine.