*** Official Hyperoptic Discussion Thread ***

  • Thread starter Thread starter ntg
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So got a reply from the estate agent after showing them the photos and got the following reply:

As discussed, should any holes be made in the walls you should fill and paint these prior to you leaving



Should you leave it in the property it will be at your own decision and you may possibly be held liable for damages should the Landlord not be happy.

I think I'm gonna go for it.
 
How does it work though? I will be on the fourth floor. They have a cable come out of a special socket outside, up the side of the building then into your flat? That seems like it would be problematic to do that :p.

I see someone in the post above mentions it being actually put into the building through the cavities.
 
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Is this mainly focused around blocks of flats then?

Yep hyper-optic is primarily focussed around a high density fibre to the basement type rollout where a single fibre endpoint will service many users. They typically install an ethernet switch in the basement of large buildings and then run 1gbit copper to each apartment terminating at a standard RJ45 network faceplate.
 
@thread

A quick question re: the Hyperoptic deployment. I noticed on a couple of these posts that OpenReach are mentioned. So do Hyperoptic's lines terminate at the nearest BT exchange, and go on to their DC from there? Are they using their own backhaul? Are there any street cabinets, or does the fibre run straight from the MDU to the exchange?
 
Moving to a new flat soon. Just noticied this and checked it. Seems I can get it. I don't know how I've never heard of this before!

You're in for a treat. Very good provider. Freshly baked Speedtest goodness:



Yep hyper-optic is primarily focussed around a high density fibre to the basement type rollout where a single fibre endpoint will service many users. They typically install an ethernet switch in the basement of large buildings and then run 1gbit copper to each apartment terminating at a standard RJ45 network faceplate.

Exactly, this is how my old block was wired. Each retrofit will vary, but they know what they're doing.

@thread

A quick question re: the Hyperoptic deployment. I noticed on a couple of these posts that OpenReach are mentioned. So do Hyperoptic's lines terminate at the nearest BT exchange, and go on to their DC from there? Are they using their own backhaul? Are there any street cabinets, or does the fibre run straight from the MDU to the exchange?

My understanding is that Hyper use gigabit fibre from the nearest nearby BT Openreach exchange to a router/switch in the building, and then run standard copper gigabit Ethernet from the basement to all of the flats etc. No street cabinets that I'm aware of, it goes straight to the exchange. I think they have their own backhaul, not 100% though
 
They can backhaul using anybody that happens to be in the exchange - SSE Telecom, Zayo etc. The actual fibre tail from the exchange to the building will likely be Openreach just because the ducting is already in place. But it's not a resold BT service.
 
My understanding is that Hyper use gigabit fibre from the nearest nearby BT Openreach exchange to a router/switch in the building, and then run standard copper gigabit Ethernet from the basement to all of the flats etc. No street cabinets that I'm aware of, it goes straight to the exchange. I think they have their own backhaul, not 100% though

They can backhaul using anybody that happens to be in the exchange - SSE Telecom, Zayo etc. The actual fibre tail from the exchange to the building will likely be Openreach just because the ducting is already in place. But it's not a resold BT service.

Yeah, I know it isn't a BT service. :) Was just curious as to who would pay for the roads to be dug up - if OpenReach had to do that anyway, HyperOptic would simply pay them for the use of the ducts. If not, would HyperOptic bother running the line and swallowing the construction costs?
 
Has anyone experienced massive delays after they've installed the fiber into the complex? We've got boxes in the ceilings above our doors, but they aren't going live. They told me it would all be sorted by January, then February and now here we are in march and I'm now stuck on a crappy EE mobile broadband contract. I absolutely smash my 25GB data cap too :(. Sad thing is even the mobile broadband is quicker than BT's offering.
 
Has anyone experienced massive delays after they've installed the fiber into the complex? We've got boxes in the ceilings above our doors, but they aren't going live. They told me it would all be sorted by January, then February and now here we are in march and I'm now stuck on a crappy EE mobile broadband contract. I absolutely smash my 25GB data cap too :(. Sad thing is even the mobile broadband is quicker than BT's offering.

I think Hyperoptic's installation times are pretty optimistic... their tech staff are generally pretty clued up relative to average ISP staff though.
 
Am I correct in assuming that the router has rj11 to phone adapter cable?

5m-RJ11-to-BT-Modem-Cable-Lead-Telephone.jpg


Same socket on faceplate as used by BT etc?
 
The provided router has a RJ11 socket. I don't know whether it came with an adapter or whether that's something you had to get yourself...

It's a VOIP service though, so actually you don't need a physical phone, just download a VOIP client on a mobile or the PC with connection details that Hyperoptic provide and it'll work.
 
Received my call today about booking the installation. Four weeks from now, I move into my new place this weekend. Think I can't wait that long as I work from home so may have to cancel that! :(
 
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