* Official SONOS Thread *

Sirrel Squirrel · 4 May 2021 at 16:52

I've got a Beam, One (gen1) and One SL. If the One SL connects to my router over 5Ghz then the app loses visibility of it as the Beam and One connect over 2.4Ghz. Restarting the router normally sorts it but really I should just setup a separate 2.4Ghz only network.

the-evaluator · 4 May 2021 at 16:54

Sirrel Squirrel said:
I should just setup a separate 2.4Ghz only network.

That's what I did several years ago. Zero problems since.

ChrisD. · 4 May 2021 at 17:05

If I have a separate network for the Sonos and I use my original network on my Phone, Mac etc, will I be able to see the Sonos speakers or do the players have to be on the same network as them?

the-evaluator · 4 May 2021 at 17:08

Unless you specifically set it up that way (and have the necessary equipment) then there will be full connectivity between clients on the existing and new wireless networks.

Daaaavvveee · 5 May 2021 at 11:37

ChrisD. said:
If I have a separate network for the Sonos and I use my original network on my Phone, Mac etc, will I be able to see the Sonos speakers or do the players have to be on the same network as them?

So my Arc is hardwired, but I also then enabled Sonosnet on it, and enabled wifi on the arc. The rest of the speakers then connect through the Arc on Sonosnet and from the routers POV are all hard wired.

CapitalOne · 5 May 2021 at 11:42

the-evaluator said:
That's what I did several years ago. Zero problems since.

This is common with most "IOT" devices, Ring, Sonos etc so those mixed 2.4/5ghz networks cause all sorts of problems. Separating them out is the way to go.

the-evaluator · 5 May 2021 at 15:01

CapitalOne said:
This is common with most "IOT" devices, Ring, Sonos etc so those mixed 2.4/5ghz networks cause all sorts of problems. Separating them out is the way to go.

Yeah, it's a bit of a ball ache. I run a seperate 2.4GHz IoT network in addition to the seperate 2.4GHz Sonos network so things at my place work great. My in laws are having all sorts of fun and games with some IoT stuff that doesn't like their combined network. Once the Covid rules allow it I'll setup a spare Ubiquiti AP for them and that should make them happy.

ChrisD. · 5 May 2021 at 15:12

Yeah I think I will setup separate networks and put all of the Sonos, Ring etc devices on it. I also had an issue with Chromecast over the weekend when trying to use it to cast Oculus Quest to my TV.

Daaaavvveee said:
So my Arc is hardwired, but I also then enabled Sonosnet on it, and enabled wifi on the arc. The rest of the speakers then connect through the Arc on Sonosnet and from the routers POV are all hard wired.

Actually I have the same setup, my Sonos Port is hardwired to my TV cabinet switch. The only issues I have are with the Roam and Move so I'll switch them over.

I've created a 2G only network and moved the Sonos system over to it and so far my Roam and Move have remained connected overnight which hasn't happened for a long time.

PaulyXi · 9 May 2021 at 08:41

Hi all. I’ve been looking at a Sonos system for my new place and I’m pretty much decided on getting the full setup - Arc, sub and 2x SL. I’ve had a search around and can see Sonos offer a 15% blue light discount but the full set is OOS. Is that the best value for money in terms of buying the full set or are there other deals to be had elsewhere when getting a set in one go? Thanks in advance.

Minstadave · 9 May 2021 at 15:20

PaulyXi said:
Hi all. I’ve been looking at a Sonos system for my new place and I’m pretty much decided on getting the full setup - Arc, sub and 2x SL. I’ve had a search around and can see Sonos offer a 15% blue light discount but the full set is OOS. Is that the best value for money in terms of buying the full set or are there other deals to be had elsewhere when getting a set in one go? Thanks in advance.

Best discount is the 30% you get with old Sonos gear that has been EoL. Should be able to find an old Play 5 or Connect with the voucher unused.

PaulyXi · 9 May 2021 at 20:06

Minstadave said:
Best discount is the 30% you get with old Sonos gear that has been EoL. Should be able to find an old Play 5 or Connect with the voucher unused.

Thanks, will look into it. A local CEX has a Connect ZP90 - wonder if it’s unused in terms of the voucher!

I can see that the full surround set is OOS on Sonos website (due to the Sub being OOS I imagine), however, if I do a store search it says my local Richer Sounds is an ‘Upgrade Partner’, I wonder if that means they would honour a 30% discount on the set if I got a legacy product.

Daaaavvveee · 9 May 2021 at 20:30

PaulyXi said:
Thanks, will look into it. A local CEX has a Connect ZP90 - wonder if it’s unused in terms of the voucher!

I can see that the full surround set is OOS on Sonos website (due to the Sub being OOS I imagine), however, if I do a store search it says my local Richer Sounds is an ‘Upgrade Partner’, I wonder if that means they would honour a 30% discount on the set if I got a legacy product.

They should do yes, I got an Arc, 2 Beam’s and a Sub using that method!

PaulyXi · 11 May 2021 at 16:04

Daaaavvveee said:
They should do yes, I got an Arc, 2 Beam’s and a Sub using that method!

Thanks a lot for the tip, just managed to grab an Arc, Sub and 2x One SL for £1,299 from Richer Sounds via this method!

Minstadave · 11 May 2021 at 16:07

PaulyXi said:
Thanks a lot for the tip, just managed to grab an Arc, Sub and 2x One SL for £1,299 from Richer Sounds via this method!

Decent saving!

Did they want a code or did you have to hand over your old bit of kit?

Daaaavvveee · 11 May 2021 at 19:45

Minstadave said:
Decent saving!

Did they want a code or did you have to hand over your old bit of kit?

You don't hand it over, its yours, I bought a old Play 5, got the 30% off, then sold it again.

Minstadave · 11 May 2021 at 19:49

How do Richer Sounds confirm your device is eligible for a discount then?

I've used the discount through Sonos before and kept my gear.

Basher · 11 May 2021 at 21:00

Minstadave said:
How do Richer Sounds confirm your device is eligible for a discount then?

I've used the discount through Sonos before and kept my gear.

The serial number of the device I would imagine.

PaulyXi · 11 May 2021 at 22:06

Minstadave said:
How do Richer Sounds confirm your device is eligible for a discount then?

I've used the discount through Sonos before and kept my gear.

Can confirm it’s the serial number they keyed in when putting through the order - although I did take a punt on a Connect from CEX as I had absolutely no way of knowing if it had already been used in the upgrade programme - worked out this time though!

Minstadave · 11 May 2021 at 22:08

PaulyXi said:
Can confirm it’s the serial number they keyed in when putting through the order - although I did take a punt on a Connect from CEX as I had absolutely no way of knowing if it had already been used in the upgrade programme - worked out this time though!

Thanks

ChrisD. · 12 May 2021 at 08:55

If you use the serial number of a device to upgrade, does it render the old one redundant?

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