Anybody else having issues with the two step authentication? Installed the RSI launcher after reinstalling windows a while back, and on logon it comes up with a two step authenticator request? Says code will be sent via email..... but nothing comes through? I can't recall setting it up in the first place?
Contacted support who stated that they have removed the assigned authenticator and I should get emails - but still nothing. They then suggested I change the email address being used and double check for blocked emails/spam folder etc. I'm getting notifications from support and the general news emails with no issues so email address seems to be working fine.
So, gave them another email address which they changed it to and.... still the same issue. No authenticator emails being received. They've since closed the support call, so I raised another but as yet have had no response? Go the notification email of the case being raised so again email address seems to be working ok.
I basically can't logon to the RSI launcher or my account on the web page.