*** Official Ubiquiti Discussion Thread ***

In the UK your ‘warranty’ is ALWAYS with the person or company who sold the goods to you. If you buy something as a PRIVATE customer (and you’re not pretending to be a business) then you are protected by the Consumer Rights Act 2015 and any warranty offered by a manufacturer is always IN ADDITION TO your rights under the CRA 2015. Because UBNT have chosen to set up a UK specific web store they are subject to the CRA 2015 and will have to abide by them.

Or you could save a few quid and buy something from a suspiciously cheap seller on Facebook.

I'm well aware, but unless the product was drastically cheaper from a third party, I'd rather not have the argument, regardless of if I'll win it or not.
 
I'm well aware, but unless the product was drastically cheaper from a third party, I'd rather not have the argument, regardless of if I'll win it or not.

I’m not sure what point you’re trying to make? Unless you are a UBNT distributor or reseller then your contract will always be with the reseller, even if the reseller is UBNT. If you are buying for a company then you get whatever warranty terms the seller gives you and if you are buying privately you get the CRA 2015 and the DSR for that matter. You’ll never get less than 6 months real-world warranty because after that the onus is you to demonstrate the fault existed at time of manufacture and good luck arguing that with UBNT if they decide otherwise. In terms of you legal rights I would expect a switch to last a lot longer than 2 years. Some German customers were getting USGs swapped out after 5 years because someone went to the equivalent of Trading Standards and they took up the case.
 
Went from Virgin Superhub 4 in router mode with Tenda MW6 mesh which have about 1050Mbs on WAN but only 90 ish Wifi

now Unifi Express and SH4 in modem mode, only getting 500ish on WAN bit 300 ish Wifi, not impressed as most usage is on a hard wired PC

Is this best I can expect?
 
Chris Buechler now confirmed as Chief Architect at Alta Labs. Interestingly the press release is heavy on M0n0wall and pfSense but no mention of his near 8-year term at UBNT. Maybe he’s not proud of the cluster-flop he created there?


I’m not sure why they’d mention seemingly their closest competitor as a direct keyword on their website.

Multi-WAN only really works under quite specific circumstances because they fluffed it in the original code and never quite got it right thereafter.
What about it doesn’t work? I used it for a few months and it worked perfectly for failover and policy based routing.
 
OK, I’ll dust off a UXG and test it. You have it working with PPPoE and you have multiple fixed IPs going to one router and being forwarded on to internal devices as if they were external devices?

Yes, both connections are PPPoE but I don't have a range of IPs I just have 2 Static IPs.

Mine has been setup as per the following, failover on the WAN so should Zen fail TTB takes over I also have a PBR in place so my Lab subnet uses the TTB connection and then the VoIP is port forwarded to the Zen (IP) which can failover to TTB as that service is IP locked.
 
So here is my setup topology, consisting of a USG3, 2 new U6-LR (Dining Room and Bedroom), 1 AC-LR (Lounge), 1 AC-M outside (Decking), and 1 old UAP (TV Room).



Seems weird that 3 of the AP's seems to be routing via the outdoor UAP-AC-M. Is this something to do with the way I've got things cables inside via various switches? Any negatives to how it appears right now?
 
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So here is my setup topology, consisting of a USG3, 2 new U6-LR, 1 AC-LR, 1 AC-M outside, and 1 old UAP.



Seems weird that 3 of the AP's seems to be routing via the outdoor UAP-AC-M. Is this something to do with the way I've got things cables inside via various switches? Any negatives to how it appears right now?

Turn off meshing.
 
On a side note, I've just had those UniFi Etherlighting Patch Cable arrive, as I grabbed a 24-pack and they are all individually packaged.

Ubnt has nailed the Apple-like unboxing experience.
 
So here is my setup topology, consisting of a USG3, 2 new U6-LR (Dining Room and Bedroom), 1 AC-LR (Lounge), 1 AC-M outside (Decking), and 1 old UAP (TV Room).



Seems weird that 3 of the AP's seems to be routing via the outdoor UAP-AC-M. Is this something to do with the way I've got things cables inside via various switches? Any negatives to how it appears right now?

Are you using non UniFi switches? The topology often has a brain fart when AP's are connected to non UniFi switches and will erroneously report them as meshing even if meshing is disabled.

It's likely just a display issue.

However, if your AP's are meshing and they're hard wired then that's not desirable.
 
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Superhub 4 in modem mode, connected to a Flex Mini and main PC connected to that

Very simple setup, not changed anything from default

Any suggestions would be really appreciated
Have you got IPS/IDS or whatever it’s called switched on? If so, try switch it off.

Check the channel widths on the WiFi, what are they set to?
 
Have you got IPS/IDS or whatever it’s called switched on? If so, try switch it off.

Check the channel widths on the WiFi, what are they set to?
I don't think the express has IPS/IDS funtionality.

I will have a looked, it's the wired ethernet speed that concerns me more than the WiFi though if both could be improved that would be great
 
Turn off meshing.
So, only place I can see meshing is in settings-system-advanced-wireless meshing, which was already off. Anywhere else?

Or is it this:-

Are you using non UniFi switches? The topology often has a brain fart when AP's are connected to non UniFi switches and will erroneously report them as meshing even if meshing is disabled.

It's likely just a display issue.

However, if your AP's are meshing and they're hard wired then that's not desirable.

No Unifi switches, mostly TP-Link I think, standard non-managed switches, and few with POE for cameras and 2 of the U6-LR's. All hard-wired too.
 
You have it working with PPPoE and you have multiple fixed IPs going to one router and being forwarded on to internal devices as if they were external devices?
I had Openreach FTTP via PPPoE and VM via DHCP, I can set policy routes to define which WAN connection a device/subnet/type of traffic uses.
 
Yes, both connections are PPPoE but I don't have a range of IPs I just have 2 Static IPs.

Mine has been setup as per the following, failover on the WAN so should Zen fail TTB takes over I also have a PBR in place so my Lab subnet uses the TTB connection and then the VoIP is port forwarded to the Zen (IP) which can failover to TTB as that service is IP locked.

I’ll give it a go. From memory you were able to select the Multi-WAN option and it would allow you to allocate the public IP addresses to reservations inside the local network but it only worked on the fixed IP option (very popular in the US) and it didn’t work on PPPoE or DHCP on the WAN interface.

If it works it’s one less reason to hold a disappointment grudge against Chris Buechler. If you were around the UBNT community in 2016 he posted that he expected to have it working within 6 months. It actually took closer to 6 years (assuming it does actually work now).
 
I had Openreach FTTP via PPPoE and VM via DHCP, I can set policy routes to define which WAN connection a device/subnet/type of traffic uses.

What I want to do is use a /29 and map the external public IPs to 4 devices inside the network with the router being the fifth IP address. Pretty much any decent router can do that, but I could never make a UnifiOS device do it on PPPoE. If it can now, great.
 
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