Would like to thank ocuk, despite repeated issues, after emailing via note online I was issued a replacement for ram and motherboard, I would also like to give a shout out to 8 pack for helping the community.
have you put the pc back together yet? to see if your problem has been fixed? ive had my motherboard replaced two or three times but still have the same problem im just wondering if it could be the ram although mem test says my ram is fine