Soldato
Apologies for this annoying cosmetic issue. Luckily the top grill can be replaced ( only attached with screws ). We'll request the grills from our factory and send out once they are stocked. You can send an email to RMA[at]phanteks.com and we'll sort it out.
I've had nothing but issues with my order. I almost wish I hadn't bothered now. Got the order updated to a Saturday delivery back when it was likely they'd arrive in warehouse on Friday, then when they didn't I called again to reshuffle the delivery back to my work address. Got told (exact words, "I guarantee") that I'd get it today. Perfectly happy so far as none of the issues have been OCUKs fault.
Today rolls around, no emails, nothing. Call up for a third time and ask what's going on, and get told that my case was awaiting Saturday delivery still; it hadn't been reverted to next day despite the confirmation. Fine, please send it out tomorrow, to my work address. Sorted.
But no! The saga continues. Now I've gotten an email stating that there was a stock miscount and my order isn't available. The case is totally out of stock and I'm going to have to wait an indeterminate amount of time before it is restocked. Called for a fourth time to confirm and yes, nothing they can be done unless I want to alter or cancel my order. What an utter joke.
Nothing for now. I got a shrug and an apology, but I've basically been left with the choice of either an indeterminate wait or a colour I don't want. I've very grudgingly gone for the latter. Not happy at all.Not good. Did OCUK give any indication of when they would have stock?
Surely they can knock some money off for compensation?
15cm. My 360gts goes easily in. Not quite understand what you need as second measurement.I went on holiday today just as my case was due to arrive!
Could someone be so kind as to measure the width of the front radiator cut out (as in across the case, not the depth which is already listed in the manual), also how wide you could fit to the top without interfering with the rear tray or glass door. Want to see if the black ice nemesis rads will fit without modification.
Cheers!
Sadly I never got an answer on that one from either phanteks or OCUK so your help would be appreciated - could get rads ordered while on the beach!