We were always over worked and never made any progress seeing the workload go down. I was regularly called a ******* ****, ******** ***** in fact think of the worst expletives you can think of and I was called that by the 'customers' I had to deal with. When I say regularly I mean every 3rd person. I was emotionally blackmailed by customers on a daily basis and usually threatened with physical violence by them about once a week/fortnight.
What the... What kinda job was that?