Plusnet been great until i got this today!
Unfortunately we have received a complaint regarding copyrighted material that appears to have been shared from your connection. If you're not sure why this might have been received or would like more information regarding this please raise a query at
https://portal.plus.net/wizard/index.html (click on Customer Services & Billing / Contact the Abuse Team).
We are legally required to advise you that you must take all reasonable precautions to ensure that no one (including you) uses the Service:
(a) fraudulently or in connection with a criminal offence;
(b) to send, knowingly receive, upload, download or use any material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of copyright, confidence, privacy or any other rights.
If you're aware that this is happening on your connection, please ensure you stop the sharing of the offending material.
Even if you're sure that nobody in your household has been sharing any copyrighted material the account holder is responsible for any and all use of the connection. Please ensure that if you use a wireless network that it is fully password protected and as secure as is possible. For more information on securing your networks and computers please see
http://www.plus.net/support/broadband/wireless_broadband/secure_home_network.shtml
Kind regards,
Hmmm what should I do ?
She asks for it I get it? What can I do ?